Crosslands
Nursing Home · Kennett Square, PA
CMS certification number395388
Contact & location
1660 East Street RoadKennett Square, PA 19348
Chester County
- Phone
- (610) 388-1441
- ZIP code
- 19348 – all care providers
Facility details
- Certified beds
- 60
- Residents per day
- 45.5 (76% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Kendal-Crosslands Communities
- Chain
- Kendal (5 facilities, avg 4.4★)
- Medicare certified since
- September 26, 1977
- Participates in
- Medicare
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.58 (state 3.89 · U.S. 3.86)
- Registered nurses (RN)
- 1.42 (state 0.79 · U.S. 0.69)
- Licensed practical nurses
- 1.12 (state 0.91 · U.S. 0.86)
- Nurse aides
- 3.04 (state 2.19 · U.S. 2.32)
- Weekend total
- 4.94 (state 3.53 · U.S. 3.42)
- Nursing staff turnover
- 20.0 (state 44.5 · U.S. 45.8)%
- RN turnover
- 12.5 (state 39.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- February 20, 2026
- Health deficiencies (last cycle)
- 2.0 (state 10.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 8 health · 4 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-20 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. F0606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-15 |
| 2026-02-20 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-15 |
| 2025-01-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
G Actual harm |
Corrected 2025-03-07 |
| 2025-01-09 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-09 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2024-01-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-29 |
| 2024-01-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-14 |
| 2023-12-28 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $12,735 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-01-09 | Fine | $12,735 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Citizens Bank of Pennsylvania (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Citizens Bank of Pennsylvania (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Beaver, Seth (individual) | Administrator · NOT APPLICABLE | |
| Berardi, Michele (individual) | Administrator · NOT APPLICABLE | |
| Citizens Bank of Pennsylvania (organization) | Administrator · NOT APPLICABLE | |
| Homayouni, Sam (individual) | Administrator · NOT APPLICABLE | |
| Lawrence, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Marsillo, Lisa (individual) | Administrator · NOT APPLICABLE | |
| O'brien, Timothy (individual) | Administrator · NOT APPLICABLE | |
| Pettiford, Quiana (individual) | Administrator · NOT APPLICABLE | |
| Taylor, Donna (individual) | Administrator · NOT APPLICABLE | |
| Evans, Patricia (individual) | Corporate Director · NOT APPLICABLE | |
| Grove, David (individual) | Corporate Director · NOT APPLICABLE | |
| Helle, Jennifer (individual) | Corporate Director · NOT APPLICABLE | |
| Homayouni, Sam (individual) | Corporate Director · NOT APPLICABLE | |
| Huxtable, Jonathan (individual) | Corporate Director · NOT APPLICABLE | |
| Petrocelli, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Poutasse, Sarah (individual) | Corporate Director · NOT APPLICABLE | |
| Renz, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Spackman, Frederick (individual) | Corporate Director · NOT APPLICABLE | |
| Stover, Anthony (individual) | Corporate Director · NOT APPLICABLE | |
| Taylor, Andrea (individual) | Corporate Director · NOT APPLICABLE | |
| Ward, Clare (individual) | Corporate Director · NOT APPLICABLE | |
| Evans, Patricia (individual) | Corporate Officer · NOT APPLICABLE | |
| Grove, David (individual) | Corporate Officer · NOT APPLICABLE | |
| Marsillo, Lisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Renz, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Spackman, Frederick (individual) | Corporate Officer · NOT APPLICABLE | |
| Evans, Patricia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Grove, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Helle, Jennifer (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Huxtable, Jonathan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Poutasse, Sarah (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Renz, Susan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Spackman, Frederick (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Stover, Anthony (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Taylor, Andrea (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Beaver, Seth (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Berardi, Michele (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Homayouni, Sam (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lawrence, Thomas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Marsillo, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| O'brien, Timothy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pettiford, Quiana (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Taylor, Donna (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Crosslands?
Crosslands has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.
How many beds does Crosslands have?
It has 60 certified beds and cares for about 46 residents per day.
Has Crosslands been fined?
Yes. CMS lists 1 penalty totaling $12,735 in the last three years.
Who owns Crosslands?
It is part of Kendal and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Crosslands?
(610) 388-1441. The facility is located at 1660 East Street Road, Kennett Square, PA 19348.
Other nursing homes in Kennett Square
-
Kendal At Longwood
Nursing Home · Kennett Square, PA · 53 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.