Pocopson Home

Nursing Home · West Chester, PA

CMS overall rating 5/5 Government - County

CMS certification number395384

Contact & location

1695 Lenape Road
West Chester, PA 19382
Chester County
Phone
(610) 793-1212
ZIP code
19382 – all care providers

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Facility details

Certified beds
275
Residents per day
152.2 (55% occupied)
Ownership
Government - County
Legal name
County of Chester
Medicare certified since
April 1, 1977
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.0
Quality measures★★★★★ 2/5
State avg 3.6
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.53 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.60 (state 0.79 · U.S. 0.69)
Licensed practical nurses
1.33 (state 0.91 · U.S. 0.86)
Nurse aides
2.60 (state 2.19 · U.S. 2.32)
Weekend total
3.94 (state 3.53 · U.S. 3.42)
Nursing staff turnover
31.1 (state 44.5 · U.S. 45.8)%
RN turnover
0.0 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 26, 2026
Health deficiencies (last cycle)
0.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
5 health · 0 fire safety · includes actual harm
DateCitationSeverityStatus
2024-03-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-05
2024-02-14 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-03-08
2024-02-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-03-08
2024-02-14 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-08
2024-02-14 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $16,036 in fines.

DateTypeAmount
2024-02-14Fine$8,018
2024-02-14Fine$8,018

Ownership & management

NameRoleSince
McKenna, Jacqueline (individual)Corporate Director · NOT APPLICABLE
Mancill, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
McKenna, Jacqueline (individual)Operational/managerial Control · NOT APPLICABLE
McKenna, Jacqueline (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Pocopson Home?

Pocopson Home has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Pocopson Home have?

It has 275 certified beds and cares for about 152 residents per day.

Has Pocopson Home been fined?

Yes. CMS lists 2 penalties totaling $16,036 in the last three years.

What is the phone number of Pocopson Home?

(610) 793-1212. The facility is located at 1695 Lenape Road, West Chester, PA 19382.

Other nursing homes in West Chester

Compare all nursing homes in West Chester, PA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.