ST John Neumann CTR for Rehab & Healthcare

Nursing Home · Philadelphia, PA

CMS overall rating 2/5 For profit - Corporation

CMS certification number395182

Contact & location

10400 Roosevelt Avenue
Philadelphia, PA 19116
Philadelphia County
Phone
(215) 698-5600
ZIP code
19116 – all care providers

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Facility details

Certified beds
226
Residents per day
217.6 (96% occupied)
Ownership
For profit - Corporation
Legal name
10400 Roosevelt Operating LLC
Chain
The Rosenberg Family (16 facilities, avg 2.7★)
Medicare certified since
March 7, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.0
Quality measures★★★★★ 4/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.48 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.60 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.77 (state 0.91 · U.S. 0.86)
Nurse aides
2.11 (state 2.19 · U.S. 2.32)
Weekend total
3.25 (state 3.53 · U.S. 3.42)
Nursing staff turnover
38.1 (state 44.5 · U.S. 45.8)%
RN turnover
18.9 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
November 20, 2025
Health deficiencies (last cycle)
10.0 (state 10.1 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
37 health · 3 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-03-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-26
2026-01-21 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2025-11-20 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-11-20 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-11-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-11-20 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-11-20 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-11-20 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-11-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-11-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-05-20 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-20
2025-01-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2025-01-24
2025-01-24 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-24 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-24 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-24 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-24 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-24 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-24 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-06
2025-01-24 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-24
2024-12-03 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-31
2024-10-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-08
2024-04-15 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-18
2024-03-08 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-03-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-29
2024-01-09 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-26
2024-01-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-26
2024-01-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-26
2023-10-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-26 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $26,043 in fines.

DateTypeAmount
2025-01-24Fine$26,043

Ownership & management

NameRoleSince
Basch, Joel (individual)5%+ Direct Ownership Interest · 8%
Basch, Joshua (individual)5%+ Direct Ownership Interest · 8%
Basch, Moshe (individual)5%+ Direct Ownership Interest · 8%
Basch, Yitzi (individual)5%+ Direct Ownership Interest · 8%
Rosenberg, Avraham (individual)5%+ Direct Ownership Interest · 10%
Rosenberg, Esther (individual)5%+ Direct Ownership Interest · 16%
Rosenberg, Moshe (individual)5%+ Direct Ownership Interest · 27%
Rosenberg, Zvi (individual)5%+ Direct Ownership Interest · 10%
10400 Roosevelt Realty (organization)5%+ Mortgage Interest · NOT APPLICABLE
10400 Roosevelt Realty (organization)Administrator · NOT APPLICABLE
Rosenberg, Esther (individual)Administrator · NOT APPLICABLE
Spector, Larry (individual)Administrator · NOT APPLICABLE
Stern, Samuel (individual)Administrator · NOT APPLICABLE
Varughese, Annie (individual)Administrator · NOT APPLICABLE
Stern, Samuel (individual)Corporate Officer · NOT APPLICABLE
Spector, Larry (individual)Operational/managerial Control · NOT APPLICABLE
Varughese, Annie (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of ST John Neumann CTR for Rehab & Healthcare?

ST John Neumann CTR for Rehab & Healthcare has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does ST John Neumann CTR for Rehab & Healthcare have?

It has 226 certified beds and cares for about 218 residents per day.

Has ST John Neumann CTR for Rehab & Healthcare been fined?

Yes. CMS lists 1 penalty totaling $26,043 in the last three years.

Who owns ST John Neumann CTR for Rehab & Healthcare?

It is part of The Rosenberg Family and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of ST John Neumann CTR for Rehab & Healthcare?

(215) 698-5600. The facility is located at 10400 Roosevelt Avenue, Philadelphia, PA 19116.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.