South Hills Rehabilitation Center
Nursing Home · Eugene, OR
CMS certification number385167
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
1166 E. 28Th AvenueEugene, OR 97403
Lane County
- Phone
- (541) 345-0534
- ZIP code
- 97403 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 76.2 (69% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Camas Ridge Rehabilitation Center LLC
- Chain
- Volare Health (16 facilities, avg 1.8★)
- Medicare certified since
- May 17, 1985
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.72 (state 5.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 1.14 (state 0.91 · U.S. 0.86)
- Nurse aides
- 3.11 (state 3.40 · U.S. 2.32)
- Weekend total
- 4.12 (state 4.51 · U.S. 3.42)
- Nursing staff turnover
- 67.5 (state 47.4 · U.S. 45.8)%
- RN turnover
- 92.3 (state 51.6 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- August 11, 2025
- Health deficiencies (last cycle)
- 17.0 (state 9.3 · U.S. 9.3)
- From complaints
- 6
- Citations on record (3 years)
- 66 health · 9 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-02 |
| 2026-04-13 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-02 |
| 2026-04-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-02 |
| 2026-02-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-24 |
| 2025-12-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-05 |
| 2025-12-09 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-05 |
| 2025-08-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
L Immediate jeopardy to resident health or safety |
Corrected 2025-09-29 |
| 2025-08-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2025-08-11 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-29 |
| 2024-10-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-16 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-16 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-03-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-22 |
| 2024-03-22 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-22 |
| 2024-03-22 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-22 |
| 2024-03-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-03-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $165,996 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-07-15 | Fine | $57,888 |
| 2026-02-09 | Fine | $28,870 |
| 2025-08-11 | Fine | $79,238 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Pac 12 Opco Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Hagler, Alexander (individual) | 5%+ Indirect Ownership Interest | |
| Knox Healthcare Pac 12 Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Knox, Donald (individual) | 5%+ Indirect Ownership Interest | |
| Pac 12 Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Pac 12 Pinnacle Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Camas Ridge Propco LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Camas Ridge Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Dunham, Sarah (individual) | Administrator · NOT APPLICABLE | |
| Hagar, Chaim (individual) | Administrator · NOT APPLICABLE | |
| Knox, Donald (individual) | Administrator · NOT APPLICABLE | |
| Murer, Emily (individual) | Administrator · NOT APPLICABLE | |
| Pac 12 Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Pac 12 Pinnacle Holdco LLC (organization) | Administrator · NOT APPLICABLE | |
| Schwartz, Eliezer (individual) | Administrator · NOT APPLICABLE | |
| Smith, Brian (individual) | Administrator · NOT APPLICABLE | |
| Volare Health LLC (organization) | Administrator · NOT APPLICABLE | |
| Knox, Donald (individual) | Corporate Officer · NOT APPLICABLE | |
| Smith, Brian (individual) | Corporate Officer · NOT APPLICABLE | |
| Dunham, Sarah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Knox, Donald (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Murer, Emily (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schwartz, Eliezer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Volare Health LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of South Hills Rehabilitation Center?
South Hills Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Oregon.
How many beds does South Hills Rehabilitation Center have?
It has 110 certified beds and cares for about 76 residents per day.
Has South Hills Rehabilitation Center been fined?
Yes. CMS lists 3 penalties totaling $165,996 in the last three years.
Who owns South Hills Rehabilitation Center?
It is part of Volare Health and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of South Hills Rehabilitation Center?
(541) 345-0534. The facility is located at 1166 E. 28Th Avenue, Eugene, OR 97403.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.