Valley West Health Care Center

Nursing Home · Eugene, OR

CMS overall rating 2/5 For profit - Corporation

CMS certification number385120

Contact & location

2300 Warren Street
Eugene, OR 97405
Lane County
Phone
(541) 686-2828
ZIP code
97405 – all care providers

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Facility details

Certified beds
121
Residents per day
76.6 (63% occupied)
Ownership
For profit - Corporation
Legal name
Valley West Operations LLC
Chain
Life Care Centers of America (194 facilities, avg 3.4★)
Medicare certified since
November 21, 1972
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.9
Quality measures★★★★★ 4/5
State avg 3.5
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.41 (state 5.03 · U.S. 3.86)
Registered nurses (RN)
0.42 (state 0.72 · U.S. 0.69)
Licensed practical nurses
1.11 (state 0.91 · U.S. 0.86)
Nurse aides
2.89 (state 3.40 · U.S. 2.32)
Weekend total
3.97 (state 4.51 · U.S. 3.42)
Nursing staff turnover
34.9 (state 47.4 · U.S. 45.8)%
RN turnover
71.4 (state 51.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
May 23, 2025
Health deficiencies (last cycle)
8.0 (state 9.3 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
56 health · 14 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-06-25 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-02
2025-05-23 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-21
2025-05-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-01
2025-05-23 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-01
2025-05-23 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-01
2025-05-23 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-01
2025-05-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-01
2025-05-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-01
2025-05-23 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-01
2024-02-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-14
2024-02-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-12
2024-02-09 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-28
2024-02-09 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-12
2022-12-07 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-01-11
2022-12-07 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2023-01-11
2022-12-07 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-28
2022-12-07 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-28
2022-12-07 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-28
2022-12-07 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-07 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $3,145 in fines.

DateTypeAmount
2023-09-11Fine$3,145

Ownership & management

NameRoleSince
Curtis, Leann (individual)Administrator · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Administrator · NOT APPLICABLE
Preston, Forrest (individual)Administrator · NOT APPLICABLE
Vellody, Nita (individual)Administrator · NOT APPLICABLE
Cross, Cindy (individual)Corporate Officer · NOT APPLICABLE
Henry, Terry (individual)Corporate Officer · NOT APPLICABLE
Thurmond, Joan (individual)Corporate Officer · NOT APPLICABLE
Preston, Forrest (individual)Indirect Ownership Interest · NOT APPLICABLE
Butner, Nancy (individual)Managing Control - Governing Body · NOT APPLICABLE
Curtis, Leann (individual)Managing Control - Governing Body · NOT APPLICABLE
Gibbins, Dustin (individual)Managing Control - Governing Body · NOT APPLICABLE
Butner, Nancy (individual)Operational/managerial Control · NOT APPLICABLE
Curtis, Leann (individual)Operational/managerial Control · NOT APPLICABLE
Fletcher, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Gibbins, Dustin (individual)Operational/managerial Control · NOT APPLICABLE
Lay, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Preston, Aubrey (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Forrest (individual)Operational/managerial Control · NOT APPLICABLE
Swanker, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Vellody, Nita (individual)Operational/managerial Control · NOT APPLICABLE
Ziegler, James (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Valley West Health Care Center?

Valley West Health Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Oregon.

How many beds does Valley West Health Care Center have?

It has 121 certified beds and cares for about 77 residents per day.

Has Valley West Health Care Center been fined?

Yes. CMS lists 1 penalty totaling $3,145 in the last three years.

Who owns Valley West Health Care Center?

It is part of Life Care Centers of America and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Valley West Health Care Center?

(541) 686-2828. The facility is located at 2300 Warren Street, Eugene, OR 97405.

Other nursing homes in Eugene

Compare all nursing homes in Eugene, OR →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.