Holiday Heights Healthcare

Nursing Home · Norman, OK

CMS overall rating 5/5 Non profit - Corporation

CMS certification number375580

Contact & location

301 East Dale
Norman, OK 73069
Cleveland County
Phone
(405) 321-7932
ZIP code
73069 – all care providers

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Facility details

Certified beds
51
Residents per day
44.7 (88% occupied)
Ownership
Non profit - Corporation
Legal name
Holiday Heights Operations, LLC
Chain
Bridges Health (33 facilities, avg 3.6★)
Medicare certified since
April 1, 2020
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 5/5
State avg 2.7
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.6
Quality measures★★★★★ 4/5
State avg 2.8
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.57 (state 3.79 · U.S. 3.86)
Registered nurses (RN)
0.39 (state 0.34 · U.S. 0.69)
Licensed practical nurses
1.06 (state 0.92 · U.S. 0.86)
Nurse aides
2.12 (state 2.53 · U.S. 2.32)
Weekend total
3.24 (state 3.44 · U.S. 3.42)
Nursing staff turnover
66.0 (state 55.5 · U.S. 45.8)%
RN turnover
—

Inspections

Last standard inspection
July 24, 2024
Health deficiencies (last cycle)
2.0 (state 6.6 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
9 health · 26 fire safety
DateCitationSeverityStatus
2024-07-24 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-20
2024-07-24 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-20
2023-06-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-09
2023-06-29 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-09
2023-06-29 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-09
2022-01-11 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-02-16
2022-01-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-02-16
2022-01-11 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-02-16
2022-01-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-02-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,351 in fines.

DateTypeAmount
2026-06-19Fine$8,351

Ownership & management

NameRoleSince
Bridges Employee Stock Ownership Trust (organization)5%+ Indirect Ownership Interest · 100%
Deroin, Kristy (individual)Contracted Managing Employee · NOT APPLICABLE
Coble, William (individual)Corporate Officer · NOT APPLICABLE
Bridges Esop, INC (organization)Operational/managerial Control · NOT APPLICABLE
Coble, William (individual)Operational/managerial Control · NOT APPLICABLE
Deroin, Kristy (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Holiday Heights Healthcare?

Holiday Heights Healthcare has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.7-star average in Oklahoma.

How many beds does Holiday Heights Healthcare have?

It has 51 certified beds and cares for about 45 residents per day.

Has Holiday Heights Healthcare been fined?

Yes. CMS lists 1 penalty totaling $8,351 in the last three years.

Who owns Holiday Heights Healthcare?

It is part of Bridges Health and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Holiday Heights Healthcare?

(405) 321-7932. The facility is located at 301 East Dale, Norman, OK 73069.

Other nursing homes in Norman

Compare all nursing homes in Norman, OK →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.