Holiday Heights Healthcare
Nursing Home · Norman, OK
Contact & location
301 East DaleNorman, OK 73069
Cleveland County
- Phone
- (405) 321-7932
- ZIP code
- 73069 – all care providers
Facility details
- Certified beds
- 51
- Residents per day
- 44.7 (88% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Holiday Heights Operations, LLC
- Chain
- Bridges Health (33 facilities, avg 3.6★)
- Medicare certified since
- April 1, 2020
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.57 (state 3.79 · U.S. 3.86)
- Registered nurses (RN)
- 0.39 (state 0.34 · U.S. 0.69)
- Licensed practical nurses
- 1.06 (state 0.92 · U.S. 0.86)
- Nurse aides
- 2.12 (state 2.53 · U.S. 2.32)
- Weekend total
- 3.24 (state 3.44 · U.S. 3.42)
- Nursing staff turnover
- 66.0 (state 55.5 · U.S. 45.8)%
- RN turnover
- —
Inspections
- Last standard inspection
- July 24, 2024
- Health deficiencies (last cycle)
- 2.0 (state 6.6 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 9 health · 26 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-07-24 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-20 |
| 2024-07-24 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-20 |
| 2023-06-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-29 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-29 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2022-01-11 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-02-16 |
| 2022-01-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-02-16 |
| 2022-01-11 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-02-16 |
| 2022-01-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-02-16 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,351 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-06-19 | Fine | $8,351 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bridges Employee Stock Ownership Trust (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Deroin, Kristy (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Coble, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Bridges Esop, INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Coble, William (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Deroin, Kristy (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Holiday Heights Healthcare?
Holiday Heights Healthcare has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.7-star average in Oklahoma.
How many beds does Holiday Heights Healthcare have?
It has 51 certified beds and cares for about 45 residents per day.
Has Holiday Heights Healthcare been fined?
Yes. CMS lists 1 penalty totaling $8,351 in the last three years.
Who owns Holiday Heights Healthcare?
It is part of Bridges Health and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Holiday Heights Healthcare?
(405) 321-7932. The facility is located at 301 East Dale, Norman, OK 73069.
Other nursing homes in Norman
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24th Place
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Ignite Medical Resort Norman, LLC
Nursing Home · Norman, OK · 52 beds
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Medical Park West Rehabilitation & Skilled Care
Nursing Home · Norman, OK · 104 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.