Heritage Villa Care & Rehab Center

Nursing Home · Bartlesville, OK

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number375109

Contact & location

1244 Woodland Loop Drive
Bartlesville, OK 74006
Washington County

Phone: (918) 335-3222
ZIP code: 74006 – all care providers

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Facility details

Certified beds: 100
Residents per day: 87.4 (87% occupied)
Ownership: For profit - Limited Liability company
Legal name: Heritage Villa Healthcare LLC
Chain: MGM Healthcare (27 facilities, avg 2.3★)
Medicare certified since: April 1, 1991
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 2/5

State avg 2.7

Health inspections★★★★★ 2/5

State avg 2.8

Staffing★★★★★ 3/5

State avg 2.6

Quality measures★★★★★ 4/5

State avg 2.8

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.85 (state 3.79 · U.S. 3.86)
Registered nurses (RN): 0.21 (state 0.34 · U.S. 0.69)
Licensed practical nurses: 0.83 (state 0.92 · U.S. 0.86)
Nurse aides: 2.81 (state 2.53 · U.S. 2.32)
Weekend total: 3.34 (state 3.44 · U.S. 3.42)
Nursing staff turnover: 55.3 (state 55.5 · U.S. 45.8)%
RN turnover: —
Administrators who left: 0 in the last year

Inspections

Last standard inspection: January 14, 2025
Health deficiencies (last cycle): 10.0 (state 6.6 · U.S. 9.3)
From complaints: 5
Citations on record (3 years): 50 health · 3 fire safety · includes actual harm

Date	Citation	Severity	Status
2025-08-14	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2025-08-28
2025-08-14	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-08-28
2025-08-14	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-08-28
2025-08-14	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-08-28
2025-08-14	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-08-28
2025-01-14	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2025-01-28
2025-01-14	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2025-01-14	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2025-01-14	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2025-01-14	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-28
2023-09-22	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-09-22	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2021-04-28	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Perform COVID19 testing on residents and staff. F0886 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Ensure the activities program is directed by a qualified professional. F0680 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07
2021-04-28	Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. F0776 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-07-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,278 in fines.

Date	Type	Amount
2025-01-14	Fine	$8,278

Ownership & management

Name	Role	Since
Ok SNF Holdings, LLC (organization)	5%+ Direct Ownership Interest · 50%
Ok SNF Investments, LLC (organization)	5%+ Direct Ownership Interest · 50%
JFB Ok Trust (organization)	5%+ Indirect Ownership Interest · 50%
Southeast Ventures Trust (organization)	5%+ Indirect Ownership Interest · 48%
Friedman, Naftali (individual)	Corporate Officer · NOT APPLICABLE
Rovenstine, Peggy (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Heritage Villa Care & Rehab Center?

Heritage Villa Care & Rehab Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.7-star average in Oklahoma.

How many beds does Heritage Villa Care & Rehab Center have?

It has 100 certified beds and cares for about 87 residents per day.

Has Heritage Villa Care & Rehab Center been fined?

Yes. CMS lists 1 penalty totaling $8,278 in the last three years.

Who owns Heritage Villa Care & Rehab Center?

It is part of MGM Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Heritage Villa Care & Rehab Center?

(918) 335-3222. The facility is located at 1244 Woodland Loop Drive, Bartlesville, OK 74006.

Other nursing homes in Bartlesville

Ignite Medical Resort Adams Parc Nursing Home · Bartlesville, OK · 92 beds ★★★★★
Bartlesville Health and Rehabilitation Community Nursing Home · Bartlesville, OK · 119 beds ★

Compare all nursing homes in Bartlesville, OK →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.