Norwich Springs Health Campus
Nursing Home · Hilliard, OH
CMS certification number366492
Contact & location
4680 Library WayHilliard, OH 43026
Franklin County
- Phone
- (614) 363-1833
- ZIP code
- 43026 – all care providers
Facility details
- Certified beds
- 54
- Residents per day
- 50.9 (94% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Trilogy Healthcare of Hilliard, LLC
- Chain
- Trilogy Health Services (123 facilities, avg 4.2★)
- Medicare certified since
- December 22, 2021
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.16 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 1.14 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.91 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.11 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.59 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 46.9 (state 48.7 · U.S. 45.8)%
- RN turnover
- 21.4 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 30, 2026
- Health deficiencies (last cycle)
- 8.0 (state 10.7 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 19 health · 7 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-03 |
| 2026-03-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-30 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-30 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-30 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2025-10-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-13 |
| 2024-05-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-30 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2023-12-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-27 |
| 2023-12-06 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Continental Merger Sub LLC (organization) | 5%+ Indirect Ownership Interest · 29% | |
| American Healthcare Reit Holdings LP (organization) | Administrator · NOT APPLICABLE | |
| American Healthcare Reit INC (organization) | Administrator · NOT APPLICABLE | |
| Continental Merger Sub LLC (organization) | Administrator · NOT APPLICABLE | |
| Gahc3 Trilogy JV LLC (organization) | Administrator · NOT APPLICABLE | |
| Gahc4 Trilogy JV LLC (organization) | Administrator · NOT APPLICABLE | |
| Miller, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Moore, Noah (individual) | Administrator · NOT APPLICABLE | |
| Trilogy Investors LLC (organization) | Administrator · NOT APPLICABLE | |
| Trilogy Management Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Trilogy Real Estate Investment Trust (organization) | Administrator · NOT APPLICABLE | |
| Trilogy Reit Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Barney, Leigh (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Conner, Gregory (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Davis, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| McNamara, Donald (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mehaffey, Todd (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Pietrowski, Cristina (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Prosky, Danny (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Willhite, Gabriel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Corbin, Kathy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fightmaster, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Moore, Noah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pietrowski, Cristina (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Norwich Springs Health Campus?
Norwich Springs Health Campus has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Norwich Springs Health Campus have?
It has 54 certified beds and cares for about 51 residents per day.
Has Norwich Springs Health Campus been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Norwich Springs Health Campus?
It is part of Trilogy Health Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Norwich Springs Health Campus?
(614) 363-1833. The facility is located at 4680 Library Way, Hilliard, OH 43026.
Other nursing homes in Hilliard
-
Darby Glenn Nursing and Rehabilitation Center
Nursing Home · Hilliard, OH · 99 beds
★★★★★ -
Trueman Pointe Care Center
Nursing Home · Hilliard, OH · 72 beds
★★★★★ -
Mill Run Care Center
Nursing Home · Hilliard, OH · 66 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.