Mill Run Care Center
Nursing Home · Hilliard, OH
CMS certification number366142
Contact & location
3399 Mill Run DriveHilliard, OH 43026
Franklin County
- Phone
- (614) 527-3000
- ZIP code
- 43026 – all care providers
Facility details
- Certified beds
- 66
- Residents per day
- 58.4 (88% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Mill Run Care Center Limited
- Chain
- Optalis Health & Rehabilitation (36 facilities, avg 2.4★)
- Medicare certified since
- August 19, 1997
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.16 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.84 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 1.14 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.18 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.74 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 64.6 (state 48.7 · U.S. 45.8)%
- RN turnover
- 75.0 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- September 10, 2025
- Health deficiencies (last cycle)
- 19.0 (state 10.7 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 34 health · 11 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2025-09-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-10-07 |
| 2025-09-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-10-07 |
| 2025-09-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-10 | Ensure that paid feeding assistants have the training they need. F0948 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-03-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-14 |
| 2025-03-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-14 |
| 2025-03-27 | Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-14 |
| 2024-04-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-03-06 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-29 |
| 2023-05-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-22 |
| 2023-05-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-22 |
| 2023-05-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-22 |
| 2023-05-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-22 |
| 2023-05-04 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-22 |
| 2021-06-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2021-07-26 |
| 2021-06-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-26 |
| 2021-06-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-26 |
| 2021-06-15 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-26 |
| 2021-06-15 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-26 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $91,350 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-09-10 | Fine | $91,350 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Om Holdco 2 LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Optalis LP Investors 2 LLC (organization) | 5%+ Indirect Ownership Interest · 10% | |
| SNW LLC (organization) | 5%+ Indirect Ownership Interest · 30% | |
| Siena Lending Group LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Charles Franklin LLC (organization) | Administrator · NOT APPLICABLE | |
| Charles Westland LLC (organization) | Administrator · NOT APPLICABLE | |
| Hemant Shah 2018 Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| Mathur, Deepa (individual) | Administrator · NOT APPLICABLE | |
| Om Holdco 2 LLC (organization) | Administrator · NOT APPLICABLE | |
| Optalis LP Investors 2 LLC (organization) | Administrator · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Administrator · NOT APPLICABLE | |
| Paar 108 LLC (organization) | Administrator · NOT APPLICABLE | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel (organization) | Administrator · NOT APPLICABLE | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel (organization) | Administrator · NOT APPLICABLE | |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 (organization) | Administrator · NOT APPLICABLE | |
| Rajan G Patel 2020 Irr Fam TR Uad 12-3-2020 (organization) | Administrator · NOT APPLICABLE | |
| Sharon, Robert (individual) | Administrator · NOT APPLICABLE | |
| SNW LLC (organization) | Administrator · NOT APPLICABLE | |
| Van De Water, Scott (individual) | Administrator · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Dunn, Charles (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Shah, Hemant (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Patel, Rajan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sharon, Robert (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mathur, Deepa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Orton, Wendy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Patel, Rajan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sharon, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Van De Water, Scott (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Mill Run Care Center?
Mill Run Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Mill Run Care Center have?
It has 66 certified beds and cares for about 58 residents per day.
Has Mill Run Care Center been fined?
Yes. CMS lists 1 penalty totaling $91,350 in the last three years.
Who owns Mill Run Care Center?
It is part of Optalis Health & Rehabilitation and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Mill Run Care Center?
(614) 527-3000. The facility is located at 3399 Mill Run Drive, Hilliard, OH 43026.
Other nursing homes in Hilliard
-
Darby Glenn Nursing and Rehabilitation Center
Nursing Home · Hilliard, OH · 99 beds
★★★★★ -
Trueman Pointe Care Center
Nursing Home · Hilliard, OH · 72 beds
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Norwich Springs Health Campus
Nursing Home · Hilliard, OH · 54 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.