Westover Retirement Community

Nursing Home · Hamilton, OH

CMS overall rating 5/5 Non profit - Corporation

CMS certification number366232

Contact & location

855 Stahlheber Road
Hamilton, OH 45013
Butler County
Phone
(513) 844-8004
ZIP code
45013 – all care providers

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Facility details

Certified beds
53
Residents per day
45.4 (86% occupied)
Ownership
Non profit - Corporation
Legal name
Colonial Senior Services, INC.
Medicare certified since
December 20, 2001
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.40 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.66 (state 0.64 · U.S. 0.69)
Licensed practical nurses
1.69 (state 0.95 · U.S. 0.86)
Nurse aides
2.05 (state 2.09 · U.S. 2.32)
Weekend total
3.99 (state 3.28 · U.S. 3.42)
Nursing staff turnover
50.8 (state 48.7 · U.S. 45.8)%
RN turnover
37.5 (state 43.9 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 18, 2026
Health deficiencies (last cycle)
3.0 (state 10.7 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
9 health · 12 fire safety
DateCitationSeverityStatus
2025-11-25 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-12
2025-11-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-12
2025-11-25 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-12
2024-10-10 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-27
2024-10-10 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-27
2021-10-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2021-12-06
2021-10-05 Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2021-12-06
2021-10-05 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-12-06
2021-10-05 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-12-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Community First Solutions (organization)5%+ Direct Ownership Interest · 100%
Cherry Bekaert LLP (organization)Administrator · NOT APPLICABLE
Chitwood, Jennifer (individual)Administrator · NOT APPLICABLE
Egloff, Timothy (individual)Administrator · NOT APPLICABLE
Fifth Third Bank (organization)Administrator · NOT APPLICABLE
Hamed, Husam (individual)Administrator · NOT APPLICABLE
Kirkpatrick, Brett (individual)Administrator · NOT APPLICABLE
Lawrence, Kelley (individual)Administrator · NOT APPLICABLE
Medicine Inpatient Group LLC (organization)Administrator · NOT APPLICABLE
Plante & Moran Pllc (organization)Administrator · NOT APPLICABLE
Sitchanoff, Miranda (individual)Administrator · NOT APPLICABLE
Watson, Charmaine (individual)Administrator · NOT APPLICABLE
Abner, Pete (individual)Corporate Director · NOT APPLICABLE
Cohen, Neil (individual)Corporate Director · NOT APPLICABLE
Egloff, Timothy (individual)Corporate Director · NOT APPLICABLE
Fant, William (individual)Corporate Director · NOT APPLICABLE
Kirsch, John (individual)Corporate Director · NOT APPLICABLE
Loveberry, Raquel (individual)Corporate Director · NOT APPLICABLE
Miller, Robin (individual)Corporate Director · NOT APPLICABLE
Mulligan, Lawrence (individual)Corporate Director · NOT APPLICABLE
Oppenheimer, Randy (individual)Corporate Director · NOT APPLICABLE
Schuster, Andrew (individual)Corporate Director · NOT APPLICABLE
Weigel, Robert (individual)Corporate Director · NOT APPLICABLE
Whalen, Jon (individual)Corporate Director · NOT APPLICABLE
Ziepfel, Nicholas (individual)Corporate Director · NOT APPLICABLE
Kirkpatrick, Brett (individual)Corporate Officer · NOT APPLICABLE
Krause, Brian (individual)Corporate Officer · NOT APPLICABLE
Ark Wellness Center (organization)Operational/managerial Control · NOT APPLICABLE
Community First Solutions (organization)Operational/managerial Control · NOT APPLICABLE
Fifth Third Bank (organization)Operational/managerial Control · NOT APPLICABLE
Kirkpatrick, Brett (individual)Operational/managerial Control · NOT APPLICABLE
Lawrence, Kelley (individual)Operational/managerial Control · NOT APPLICABLE
Medicine Inpatient Group LLC (organization)Operational/managerial Control · NOT APPLICABLE
Select Rehabilitation, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Watson, Charmaine (individual)Operational/managerial Control · NOT APPLICABLE
Abner, Pete (individual)Trustee Of The Snf · NOT APPLICABLE
Cohen, Neil (individual)Trustee Of The Snf · NOT APPLICABLE
Egloff, Timothy (individual)Trustee Of The Snf · NOT APPLICABLE
Fant, William (individual)Trustee Of The Snf · NOT APPLICABLE
Kirkpatrick, Brett (individual)Trustee Of The Snf · NOT APPLICABLE
Kirsch, John (individual)Trustee Of The Snf · NOT APPLICABLE
Loveberry, Raquel (individual)Trustee Of The Snf · NOT APPLICABLE
Miller, Robin (individual)Trustee Of The Snf · NOT APPLICABLE
Mulligan, Lawrence (individual)Trustee Of The Snf · NOT APPLICABLE
Oppenheimer, Randy (individual)Trustee Of The Snf · NOT APPLICABLE
Schuster, Andrew (individual)Trustee Of The Snf · NOT APPLICABLE
Weigel, Robert (individual)Trustee Of The Snf · NOT APPLICABLE
Whalen, Jon (individual)Trustee Of The Snf · NOT APPLICABLE
Ziepfel, Nicholas (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Westover Retirement Community?

Westover Retirement Community has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Westover Retirement Community have?

It has 53 certified beds and cares for about 45 residents per day.

Has Westover Retirement Community been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Westover Retirement Community?

(513) 844-8004. The facility is located at 855 Stahlheber Road, Hamilton, OH 45013.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.