Twin Towers

Nursing Home · Cincinnati, OH

CMS overall rating 5/5 Non profit - Corporation

CMS certification number366023

Contact & location

5343 Hamilton Avenue
Cincinnati, OH 45224
Hamilton County
Phone
(513) 853-2000
ZIP code
45224 – all care providers

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Facility details

Certified beds
75
Residents per day
61.4 (82% occupied)
Ownership
Non profit - Corporation
Medicare certified since
July 11, 1995
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.06 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
1.19 (state 0.64 · U.S. 0.69)
Licensed practical nurses
1.27 (state 0.95 · U.S. 0.86)
Nurse aides
2.60 (state 2.09 · U.S. 2.32)
Weekend total
4.66 (state 3.28 · U.S. 3.42)
Nursing staff turnover
51.0 (state 48.7 · U.S. 45.8)%
RN turnover
38.1 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 26, 2026
Health deficiencies (last cycle)
3.0 (state 10.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
12 health · 7 fire safety · includes actual harm
DateCitationSeverityStatus
2026-02-26 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-03-23
2026-02-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-23
2026-02-26 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-23
2024-08-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-14
2024-08-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-14
2024-08-30 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-14
2024-08-30 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-14
2024-08-30 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-14
2024-08-30 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-14
2024-08-30 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-14
2022-11-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-12-16
2022-11-03 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Rivera, Emmanuel (individual)Contracted Managing Employee · NOT APPLICABLE
Bowersox, James (individual)Corporate Director · NOT APPLICABLE
Burgess, Douglas (individual)Corporate Director · NOT APPLICABLE
East, Sandra (individual)Corporate Director · NOT APPLICABLE
Hildal, Robyn (individual)Corporate Director · NOT APPLICABLE
Kahle, Thomas (individual)Corporate Director · NOT APPLICABLE
McQuinn, Scott (individual)Corporate Director · NOT APPLICABLE
Present, Philip (individual)Corporate Director · NOT APPLICABLE
Bowersox, James (individual)Corporate Officer · NOT APPLICABLE
McQuinn, Scott (individual)Corporate Officer · NOT APPLICABLE
McDonald, Kenneth (individual)W-2 Managing Employee · NOT APPLICABLE
Stricker, Kristie (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Twin Towers?

Twin Towers has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Twin Towers have?

It has 75 certified beds and cares for about 61 residents per day.

Has Twin Towers been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Twin Towers?

(513) 853-2000. The facility is located at 5343 Hamilton Avenue, Cincinnati, OH 45224.

Other nursing homes in Cincinnati

Compare all nursing homes in Cincinnati, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.