Maple Knoll Village

Nursing Home · Cincinnati, OH

CMS overall rating 5/5 Non profit - Corporation

CMS certification number365350

Contact & location

11100 Springfield Pike
Cincinnati, OH 45246
Hamilton County
Phone
(513) 782-2788
ZIP code
45246 – all care providers

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Facility details

Certified beds
80
Residents per day
72.5 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Maple Knoll Communities, INC
Chain
Bhi Senior Living (9 facilities, avg 4.0★)
Medicare certified since
May 1, 1978
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.54 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.75 (state 0.64 · U.S. 0.69)
Licensed practical nurses
1.09 (state 0.95 · U.S. 0.86)
Nurse aides
1.70 (state 2.09 · U.S. 2.32)
Weekend total
3.32 (state 3.28 · U.S. 3.42)
Nursing staff turnover
46.9 (state 48.7 · U.S. 45.8)%
RN turnover
10.0 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 11, 2026
Health deficiencies (last cycle)
5.0 (state 10.7 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
17 health · 17 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-07-01
2026-05-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-07-01
2026-05-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-01
2026-05-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-01
2025-09-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-19
2025-09-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-19
2023-12-21 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-11
2023-12-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-11
2023-12-21 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-11
2023-12-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-11
2020-01-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2020-04-02
2020-01-16 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-01-16 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-01-16 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-01-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-01-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-01-16 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-04-02

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
TCF National Bank (organization)5%+ Mortgage Interest · NOT APPLICABLE
Bhi Retirement Communities INC (organization)Administrator · NOT APPLICABLE
Cattran, Debbie (individual)Administrator · NOT APPLICABLE
Chinta, Vijayalakshmi (individual)Administrator · NOT APPLICABLE
Concept Rehab, INC. (organization)Administrator · NOT APPLICABLE
Dattilo, John (individual)Administrator · NOT APPLICABLE
Dawson, Nancy (individual)Administrator · NOT APPLICABLE
Forvis Mazars, LLP (organization)Administrator · NOT APPLICABLE
George, Marc (individual)Administrator · NOT APPLICABLE
McGowan, Tim (individual)Administrator · NOT APPLICABLE
Oakes, Margaret (individual)Administrator · NOT APPLICABLE
Perez, Laura (individual)Administrator · NOT APPLICABLE
Plante & Moran Pllc (organization)Administrator · NOT APPLICABLE
Rhyan, Katherine (individual)Administrator · NOT APPLICABLE
Stevenson, Cordaisha (individual)Administrator · NOT APPLICABLE
Taylor, Sharon (individual)Administrator · NOT APPLICABLE
TCF National Bank (organization)Administrator · NOT APPLICABLE
Volker, Joseph (individual)Administrator · NOT APPLICABLE
Weideman II, Roger (individual)Administrator · NOT APPLICABLE
Bloomstrom, John (individual)Corporate Director · NOT APPLICABLE
Caldwell, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Cattran, Debbie (individual)Corporate Director · NOT APPLICABLE
Dalton, Douglass (individual)Corporate Director · NOT APPLICABLE
Ellis, Brian (individual)Corporate Director · NOT APPLICABLE
George, Marc (individual)Corporate Director · NOT APPLICABLE
Jones, L. Dean (individual)Corporate Director · NOT APPLICABLE
Kelly, Beth (individual)Corporate Director · NOT APPLICABLE
Koselke, Elizabeth (individual)Corporate Director · NOT APPLICABLE
Meredith, Wendy (individual)Corporate Director · NOT APPLICABLE
Miller, Roger (individual)Corporate Director · NOT APPLICABLE
Perez, Laura (individual)Corporate Director · NOT APPLICABLE
Rhyan, Katherine (individual)Corporate Director · NOT APPLICABLE
Richardson, Jane (individual)Corporate Director · NOT APPLICABLE
Robbins, Fred (individual)Corporate Director · NOT APPLICABLE
Seigel, Jane (individual)Corporate Director · NOT APPLICABLE
Taylor, Sharon (individual)Corporate Director · NOT APPLICABLE
Terp, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Volker, Joseph (individual)Corporate Director · NOT APPLICABLE
Dattilo, John (individual)Corporate Officer · NOT APPLICABLE
McGowan, Tim (individual)Corporate Officer · NOT APPLICABLE
Ulrich, Megan (individual)Corporate Officer · NOT APPLICABLE
Weideman II, Roger (individual)Corporate Officer · NOT APPLICABLE
Bhi Retirement Communities INC (organization)Operational/managerial Control · NOT APPLICABLE
Bloomstrom, John (individual)Operational/managerial Control · NOT APPLICABLE
Caldwell, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Cattran, Debbie (individual)Operational/managerial Control · NOT APPLICABLE
Chinta, Vijayalakshmi (individual)Operational/managerial Control · NOT APPLICABLE
Concept Rehab, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Dalton, Douglass (individual)Operational/managerial Control · NOT APPLICABLE
Dattilo, John (individual)Operational/managerial Control · NOT APPLICABLE
Dawson, Nancy (individual)Operational/managerial Control · NOT APPLICABLE
Ellis, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Forvis Mazars, LLP (organization)Operational/managerial Control · NOT APPLICABLE
George, Marc (individual)Operational/managerial Control · NOT APPLICABLE
Jones, L. Dean (individual)Operational/managerial Control · NOT APPLICABLE
Kelly, Beth (individual)Operational/managerial Control · NOT APPLICABLE
Koselke, Elizabeth (individual)Operational/managerial Control · NOT APPLICABLE
McGowan, Tim (individual)Operational/managerial Control · NOT APPLICABLE
Meredith, Wendy (individual)Operational/managerial Control · NOT APPLICABLE
Miller, Roger (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Maple Knoll Village?

Maple Knoll Village has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Maple Knoll Village have?

It has 80 certified beds and cares for about 73 residents per day.

Has Maple Knoll Village been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Maple Knoll Village?

It is part of Bhi Senior Living and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Maple Knoll Village?

(513) 782-2788. The facility is located at 11100 Springfield Pike, Cincinnati, OH 45246.

Other nursing homes in Cincinnati

Compare all nursing homes in Cincinnati, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.