Carecore at Mentor
Nursing Home · Mentor, OH
CMS certification number366015
Contact & location
8881 Schaefer STMentor, OH 44060
Lake County
- Phone
- (440) 255-9309
- ZIP code
- 44060 – all care providers
Facility details
- Certified beds
- 124
- Residents per day
- 86.8 (70% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Western Reserve Healthcare Co LLC
- Chain
- Carecore Health (10 facilities, avg 2.1★)
- Medicare certified since
- July 24, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.98 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.35 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 1.12 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.51 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.64 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 72.2 (state 48.7 · U.S. 45.8)%
- RN turnover
- 69.2 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 11, 2024
- Health deficiencies (last cycle)
- 12.0 (state 10.7 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 32 health · 17 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-05 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2025-12-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-19 |
| 2025-12-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-19 |
| 2025-12-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-12-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2024-07-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-25 |
| 2024-07-11 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-25 |
| 2024-07-11 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-25 |
| 2024-07-11 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-25 |
| 2024-07-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-25 |
| 2024-07-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-25 |
| 2024-07-11 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-25 |
| 2024-05-10 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-06-04 |
| 2024-05-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-04-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-06-04 |
| 2024-04-19 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-06-04 |
| 2024-04-19 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-06-04 |
| 2024-04-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-26 |
| 2024-04-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-04-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-04-19 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-01-03 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-09 |
| 2022-04-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-04-28 |
| 2022-04-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-04-28 |
| 2022-04-01 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-28 |
| 2022-04-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-28 |
| 2022-04-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-28 |
| 2022-04-01 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-28 |
| 2022-04-01 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-28 |
| 2022-04-01 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. F0606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2022-04-28 |
| 2019-03-07 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-04-22 |
| 2019-03-07 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-04-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $35,457 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-19 | Payment Denial | 41 days payment denial |
| 2024-04-19 | Fine | $35,457 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Western Reserve Healthcare Co LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Hertanu, Chaim (individual) | 5%+ Indirect Ownership Interest · 100% | |
| Carecore Health LLC (organization) | Administrator · NOT APPLICABLE | |
| Fasten Halberstam LLP (organization) | Administrator · NOT APPLICABLE | |
| Gennantonio, Margretta (individual) | Administrator · NOT APPLICABLE | |
| Hertanu, Chaim (individual) | Administrator · NOT APPLICABLE | |
| Mentor Way Real Estate Partnership (organization) | Administrator · NOT APPLICABLE | |
| Mobley, Michael (individual) | Administrator · NOT APPLICABLE | |
| Hertanu, Chaim (individual) | Corporate Officer · NOT APPLICABLE | |
| Hertanu, Chaim (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Carecore Health LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Gennantonio, Margretta (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hertanu, Chaim (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Laghaie, Eitan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mobley, Michael (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Carecore at Mentor?
Carecore at Mentor has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Carecore at Mentor have?
It has 124 certified beds and cares for about 87 residents per day.
Has Carecore at Mentor been fined?
Yes. CMS lists 2 penalties totaling $35,457 in the last three years.
Who owns Carecore at Mentor?
It is part of Carecore Health and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Carecore at Mentor?
(440) 255-9309. The facility is located at 8881 Schaefer ST, Mentor, OH 44060.
Other nursing homes in Mentor
-
Concord Ridge Health and Rehabilitation
Nursing Home · Mentor, OH · 88 beds
★★★★★ -
Mentor Ridge Health and Rehabilitation
Nursing Home · Mentor, OH · 99 beds
★★★★★ -
Mentor Hills Post Acute
Nursing Home · Mentor, OH · 147 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.