Mentor Hills Post Acute

Nursing Home · Mentor, OH

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number365691

Contact & location

8200 Mentor Hills Drive
Mentor, OH 44060
Lake County
Phone
(440) 256-1496
ZIP code
44060 – all care providers

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Facility details

Certified beds
147
Residents per day
115.0 (78% occupied)
Ownership
For profit - Limited Liability company
Legal name
Mentor SNF Healthcare LLC
Chain
Pacs Group (274 facilities, avg 2.9★)
Medicare certified since
December 26, 1986
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.40 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.59 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.79 (state 0.95 · U.S. 0.86)
Nurse aides
2.03 (state 2.09 · U.S. 2.32)
Weekend total
2.90 (state 3.28 · U.S. 3.42)
Nursing staff turnover
62.1 (state 48.7 · U.S. 45.8)%
RN turnover
60.0 (state 43.9 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 13, 2025
Health deficiencies (last cycle)
3.0 (state 10.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
35 health · 26 fire safety · includes actual harm
DateCitationSeverityStatus
2025-06-05 Help the resident with transportation to and from laboratory services outside of the facility.
F0774 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-02-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-12
2025-02-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-12
2025-02-13 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-02-26
2024-12-23 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-30
2024-07-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-08-06
2024-07-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-06
2024-07-25 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-06
2022-09-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2022-09-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-25
2019-09-13 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-12-10
2019-09-13 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-12-10
2019-09-13 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-20
2019-09-13 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2019-12-07
2019-09-13 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2019-12-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Mehta, Dharmesh (individual)Administrator · NOT APPLICABLE
Providence Administrative Consulting Services INC (organization)Administrator · NOT APPLICABLE
Salopeck, Sarah (individual)Administrator · NOT APPLICABLE
SNF Oh Holdco LLC (organization)Administrator · NOT APPLICABLE
Well Integra Master JV LLC (organization)Administrator · NOT APPLICABLE
Well PM Holdco JV LLC (organization)Administrator · NOT APPLICABLE
Welltower INC (organization)Administrator · NOT APPLICABLE
Welltower Op, LLC (organization)Administrator · NOT APPLICABLE
Jergensen, Joshua (individual)Managing Control - Governing Body · NOT APPLICABLE
Mitchell, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Jergensen, Joshua (individual)Operational/managerial Control · NOT APPLICABLE
Mitchell, John (individual)Operational/managerial Control · NOT APPLICABLE
Providence Group NH, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Salopeck, Sarah (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mentor Hills Post Acute?

Mentor Hills Post Acute has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Mentor Hills Post Acute have?

It has 147 certified beds and cares for about 115 residents per day.

Has Mentor Hills Post Acute been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Mentor Hills Post Acute?

It is part of Pacs Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Mentor Hills Post Acute?

(440) 256-1496. The facility is located at 8200 Mentor Hills Drive, Mentor, OH 44060.

Other nursing homes in Mentor

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.