NC State Veterans Home - Salisbury

Nursing Home · Salisbury, NC

CMS overall rating 4/5 Government - State

CMS certification number345531

Contact & location

1601 Brenner Ave., Building #10
Salisbury, NC 28145
Rowan County
Phone
(704) 638-4200
ZIP code
28145 – all care providers

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Facility details

Certified beds
99
Residents per day
83.2 (84% occupied)
Ownership
Government - State
Legal name
NC Dept of Military and Veterans Affairs NC Division of Veter Affairs
Medicare certified since
November 22, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 2.7
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.79 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
1.14 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.85 (state 0.89 · U.S. 0.86)
Nurse aides
2.80 (state 2.34 · U.S. 2.32)
Weekend total
3.81 (state 3.40 · U.S. 3.42)
Nursing staff turnover
43.9 (state 49.0 · U.S. 45.8)%
RN turnover
14.3 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 12, 2025
Health deficiencies (last cycle)
12.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
17 health · 4 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2026-01-13
2025-12-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-13
2025-12-12 Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
F0575 · Resident Rights Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2026-01-13
2025-12-12 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-01-13
2024-08-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-30
2024-08-08 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-30
2024-08-08 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-30
2023-02-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-21
2023-02-23 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-21

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $12,444 in fines.

DateTypeAmount
2025-12-12Fine$12,444

Ownership & management

NameRoleSince
NC Dept of Military and Veterans Affairs NC Division of Veter Affairs (organization)5%+ Direct Ownership Interest · 100%
Westbrook, Terry (individual)Corporate Officer · NOT APPLICABLE
NC Dept of Military and Veterans Affairs NC Division of Veter Affairs (organization)Operational/managerial Control · NOT APPLICABLE
Stephens, Nicole (individual)W-2 Managing Employee · NOT APPLICABLE
Westbrook, Terry (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of NC State Veterans Home - Salisbury?

NC State Veterans Home - Salisbury has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does NC State Veterans Home - Salisbury have?

It has 99 certified beds and cares for about 83 residents per day.

Has NC State Veterans Home - Salisbury been fined?

Yes. CMS lists 1 penalty totaling $12,444 in the last three years.

What is the phone number of NC State Veterans Home - Salisbury?

(704) 638-4200. The facility is located at 1601 Brenner Ave., Building #10, Salisbury, NC 28145.

Other nursing homes in Salisbury

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.