Trinity Oaks

Nursing Home · Salisbury, NC

CMS overall rating 5/5 Non profit - Corporation

CMS certification number345153

Contact & location

820 Klumac Road
Salisbury, NC 28144
Rowan County
Phone
(704) 637-3784
ZIP code
28144 – all care providers

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Facility details

Certified beds
115
Residents per day
108.2 (94% occupied)
Ownership
Non profit - Corporation
Legal name
Lutheran Home at Trinity Oaks, INC.
Chain
Lutheran Services Carolinas (9 facilities, avg 4.2★)
Medicare certified since
April 1, 1976
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.9
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 2.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.30 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.83 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.54 (state 0.89 · U.S. 0.86)
Nurse aides
2.93 (state 2.34 · U.S. 2.32)
Weekend total
3.70 (state 3.40 · U.S. 3.42)
Nursing staff turnover
30.1 (state 49.0 · U.S. 45.8)%
RN turnover
19.0 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 2, 2026
Health deficiencies (last cycle)
0.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
15 health · 9 fire safety
DateCitationSeverityStatus
2025-02-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-24 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2025-02-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-20
2025-02-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-13
2023-10-26 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-10-26 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Amin, Chetan (individual)Administrator · NOT APPLICABLE
Cornelison, Tim (individual)Administrator · NOT APPLICABLE
Lsa Management, INC. (organization)Administrator · NOT APPLICABLE
Lutheran Home at Trinity Oaks Property INC (organization)Administrator · NOT APPLICABLE
Nickerson, Kirby (individual)Administrator · NOT APPLICABLE
Smith, Kesha (individual)Administrator · NOT APPLICABLE
Smith, Kesha (individual)Corporate Director · NOT APPLICABLE
Maddry, Karen (individual)Corporate Officer · NOT APPLICABLE
Nickerson, Kirby (individual)Corporate Officer · NOT APPLICABLE
Goins, Ted (individual)Managing Control - Governing Body · NOT APPLICABLE
Herman, Richard (individual)Managing Control - Governing Body · NOT APPLICABLE
Maddry, Karen (individual)Managing Control - Governing Body · NOT APPLICABLE
Nelson, Douglas (individual)Managing Control - Governing Body · NOT APPLICABLE
Amin, Chetan (individual)Operational/managerial Control · NOT APPLICABLE
Cornelison, Tim (individual)Operational/managerial Control · NOT APPLICABLE
Goins, Ted (individual)Operational/managerial Control · NOT APPLICABLE
Lsa Management, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Lutheran Home at Trinity Oaks Property INC (organization)Operational/managerial Control · NOT APPLICABLE
Nickerson, Kirby (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Kesha (individual)Operational/managerial Control · NOT APPLICABLE
Goins, Ted (individual)Trustee Of The Snf · NOT APPLICABLE
Herman, Richard (individual)Trustee Of The Snf · NOT APPLICABLE
Lutheran Services for the Aging, INC. (organization)Trustee Of The Snf · NOT APPLICABLE
Nelson, Douglas (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Trinity Oaks?

Trinity Oaks has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Trinity Oaks have?

It has 115 certified beds and cares for about 108 residents per day.

Has Trinity Oaks been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Trinity Oaks?

It is part of Lutheran Services Carolinas and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Trinity Oaks?

(704) 637-3784. The facility is located at 820 Klumac Road, Salisbury, NC 28144.

Other nursing homes in Salisbury

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.