Highland House Rehabilitation and Healthcare

Nursing Home · Fayetteville, NC

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number345353

Contact & location

1700 Pamalee Drive
Fayetteville, NC 28301
Cumberland County
Phone
(910) 488-2295
ZIP code
28301 – all care providers

Open in Google Maps

Facility details

Certified beds
106
Residents per day
97.0 (92% occupied)
Ownership
For profit - Limited Liability company
Legal name
Liberty Commons Nursing and Rehabilitation Center of Highland
Chain
Liberty Senior Living (37 facilities, avg 2.8★)
Medicare certified since
March 5, 1991
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 1/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.50 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.28 (state 0.61 · U.S. 0.69)
Licensed practical nurses
1.02 (state 0.89 · U.S. 0.86)
Nurse aides
2.20 (state 2.34 · U.S. 2.32)
Weekend total
3.18 (state 3.40 · U.S. 3.42)
Nursing staff turnover
68.4 (state 49.0 · U.S. 45.8)%
RN turnover
83.3 (state 45.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
March 13, 2026
Health deficiencies (last cycle)
6.0 (state 4.8 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
14 health · 18 fire safety
DateCitationSeverityStatus
2026-03-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-13 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-13 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-13 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2024-12-19 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-21
2024-12-19 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-21
2024-12-19 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-21
2024-12-19 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-21
2024-12-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-21
2024-12-19 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2025-01-22
2023-08-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-19
2023-08-24 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Calcutt, Joseph (individual)Administrator · NOT APPLICABLE
Drake, Tonya (individual)Administrator · NOT APPLICABLE
Gonzalez, Jose (individual)Administrator · NOT APPLICABLE
Liberty Healthcare Management INC (organization)Administrator · NOT APPLICABLE
Liberty Healthcare Properties of Highland House, LLC (organization)Administrator · NOT APPLICABLE
Liberty Real Properties IV LLC (organization)Administrator · NOT APPLICABLE
Long Term Care Management Services LLC (organization)Administrator · NOT APPLICABLE
Miller, Robert (individual)Administrator · NOT APPLICABLE
Wilson, Jeffrey (individual)Administrator · NOT APPLICABLE
Miller, Robert (individual)Corporate Director · NOT APPLICABLE
Calcutt, Joseph (individual)Corporate Officer · NOT APPLICABLE
Purifoy, Penny (individual)Corporate Officer · NOT APPLICABLE
Wilson, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
McNeill, John (individual)Limited Partnership Interest · NOT APPLICABLE
Drake, Tonya (individual)Operational/managerial Control · NOT APPLICABLE
McNeill, Robert (individual)Trustee Of The Snf · NOT APPLICABLE
Oliver, Anna (individual)Trustee Of The Snf · NOT APPLICABLE
Purvis, Jenny (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Highland House Rehabilitation and Healthcare?

Highland House Rehabilitation and Healthcare has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Highland House Rehabilitation and Healthcare have?

It has 106 certified beds and cares for about 97 residents per day.

Has Highland House Rehabilitation and Healthcare been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Highland House Rehabilitation and Healthcare?

It is part of Liberty Senior Living and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Highland House Rehabilitation and Healthcare?

(910) 488-2295. The facility is located at 1700 Pamalee Drive, Fayetteville, NC 28301.

Other nursing homes in Fayetteville

Compare all nursing homes in Fayetteville, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.