Whispering Pines Nursing & Rehab Center
Nursing Home · Fayetteville, NC
Contact & location
523 Country Club DriveFayetteville, NC 28301
Cumberland County
- Phone
- (910) 488-0711
- ZIP code
- 28301 – all care providers
Facility details
- Certified beds
- 86
- Residents per day
- 70.4 (82% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Cumberland Care, INC.
- Chain
- Century Care Management (7 facilities, avg 4.1★)
- Medicare certified since
- January 22, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.34 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.40 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.80 (state 0.89 · U.S. 0.86)
- Nurse aides
- 3.15 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.52 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 41.0 (state 49.0 · U.S. 45.8)%
- RN turnover
- 28.6 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- April 17, 2025
- Health deficiencies (last cycle)
- 0.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 3 health · 12 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-02-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-09-08 |
| 2024-02-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2022-10-14 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,512 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-16 | Fine | $8,512 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Noah K Duncan Fam TR (organization) | 5%+ Direct Ownership Interest · 100% | |
| Boyette, Barbara (individual) | Corporate Director · NOT APPLICABLE | |
| Fontaine, Michelle (individual) | Corporate Director · NOT APPLICABLE | |
| Gilliam, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Gilliam, Robert (individual) | Corporate Officer · NOT APPLICABLE | |
| Schmidlin, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Pagan, Jessica (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gilliam, Robert (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Schroeder, Teresa (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Whispering Pines Nursing & Rehab Center?
Whispering Pines Nursing & Rehab Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Whispering Pines Nursing & Rehab Center have?
It has 86 certified beds and cares for about 70 residents per day.
Has Whispering Pines Nursing & Rehab Center been fined?
Yes. CMS lists 1 penalty totaling $8,512 in the last three years.
Who owns Whispering Pines Nursing & Rehab Center?
It is part of Century Care Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Whispering Pines Nursing & Rehab Center?
(910) 488-0711. The facility is located at 523 Country Club Drive, Fayetteville, NC 28301.
Other nursing homes in Fayetteville
-
Autumn Care of Fayetteville
Nursing Home · Fayetteville, NC · 90 beds
★★★★★ -
Haymount Rehabilitation & Nursing Center, Inc.
Nursing Home · Fayetteville, NC · 98 beds
★★★★★ -
Village Green Health and Rehabilitation
Nursing Home · Fayetteville, NC · 170 beds
★★★★★ -
Woodlands Nursing & Rehabilitation Center
Nursing Home · Fayetteville, NC · 80 beds
★★★★ -
Carolina Rehab Center of Cumberland
Nursing Home · Fayetteville, NC · 136 beds
★★★ -
The Carrolton of Fayetteville
Nursing Home · Fayetteville, NC · 120 beds
★★★ -
Highland House Rehabilitation and Healthcare
Nursing Home · Fayetteville, NC · 106 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.