Big Elm Retirement and Nursing Centers
Nursing Home · Kannapolis, NC
CMS certification number345342
Contact & location
1285 West A StreetKannapolis, NC 28081
Rowan County
- Phone
- (704) 932-0000
- ZIP code
- 28081 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 45.4 (91% occupied)
- Ownership
- For profit - Individual
- Legal name
- Senior Ventures & Management INC
- Medicare certified since
- January 1, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.10 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.58 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.92 (state 0.89 · U.S. 0.86)
- Nurse aides
- 3.60 (state 2.34 · U.S. 2.32)
- Weekend total
- 4.27 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 42.0 (state 49.0 · U.S. 45.8)%
- RN turnover
- 28.6 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- August 28, 2025
- Health deficiencies (last cycle)
- 4.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 16 health · 16 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-08-28 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2025-08-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2025-08-28 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-22 |
| 2025-08-28 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-09-22 |
| 2024-07-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-04 |
| 2024-07-11 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-04 |
| 2024-07-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-04 |
| 2024-07-11 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-08-04 |
| 2024-07-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-08-04 |
| 2023-03-29 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
L Immediate jeopardy to resident health or safety |
Corrected 2023-03-29 |
| 2023-03-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-03-29 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-17 |
| 2023-03-29 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-03-29 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-03-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-29 |
| 2023-03-29 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-03-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Gatewood, Thomas (individual) | 5%+ Direct Ownership Interest · 100% | |
| Dolack, Christina (individual) | Administrator · NOT APPLICABLE | |
| Gatewood, Thomas (individual) | Administrator · NOT APPLICABLE | |
| McSwain, Robert (individual) | Administrator · NOT APPLICABLE | |
| Gatewood, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Dolack, Christina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gatewood, Thomas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McSwain, Robert (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Big Elm Retirement and Nursing Centers?
Big Elm Retirement and Nursing Centers has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Big Elm Retirement and Nursing Centers have?
It has 50 certified beds and cares for about 45 residents per day.
Has Big Elm Retirement and Nursing Centers been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Big Elm Retirement and Nursing Centers?
(704) 932-0000. The facility is located at 1285 West A Street, Kannapolis, NC 28081.
Other nursing homes in Kannapolis
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Kannapolis Health and Rehabilitation
Nursing Home · Kannapolis, NC · 107 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.