Five Oaks Rehabilitation and Care Center
Nursing Home · Concord, NC
CMS certification number345186
Contact & location
413 Winecoff School RoadConcord, NC 28027
Cabarrus County
- Phone
- (704) 788-2131
- ZIP code
- 28027 – all care providers
Facility details
- Certified beds
- 160
- Residents per day
- 153.9 (96% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Five Oaks SNF Operations LLC
- Chain
- Venza Care Management (25 facilities, avg 2.4★)
- Medicare certified since
- December 1, 1978
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.71 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.29 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 1.12 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.30 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.48 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 55.0 (state 49.0 · U.S. 45.8)%
- RN turnover
- 25.0 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 16, 2026
- Health deficiencies (last cycle)
- 2.0 (state 4.8 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 14 health · 10 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-16 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-28 |
| 2026-03-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-28 |
| 2025-03-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-03-25 |
| 2025-03-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-03-25 |
| 2025-03-05 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-03-25 |
| 2025-03-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-03-05 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-03-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-03-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-03-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2023-09-14 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-27 |
| 2023-09-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-27 |
| 2023-09-14 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-09-14 |
| 2023-09-14 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-09-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $17,345 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-03-05 | Fine | $17,345 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| FH SNF Operations Holding LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| FH Opco Manager LLC (organization) | Administrator · NOT APPLICABLE | |
| Hall, George (individual) | Administrator · NOT APPLICABLE | |
| Melb Opco Manager LLC (organization) | Administrator · NOT APPLICABLE | |
| Thomas, Jonathan (individual) | Administrator · NOT APPLICABLE | |
| Vertex Financial Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Goodman, Menucha (individual) | Corporate Officer · NOT APPLICABLE | |
| CH FH Holding LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| CW FH Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| SE SNF Associates LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| SE SNF Associates Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| SE SNF Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| SE SNF Holdings Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Herzka, Yisroel (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Strauss, Susan (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Goodman, Menucha (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| FH Opco Manager LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Goodman, Menucha (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hall, George (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Melb Opco Manager LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Thomas, Jonathan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vertex Financial Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Five Oaks Rehabilitation and Care Center?
Five Oaks Rehabilitation and Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Five Oaks Rehabilitation and Care Center have?
It has 160 certified beds and cares for about 154 residents per day.
Has Five Oaks Rehabilitation and Care Center been fined?
Yes. CMS lists 1 penalty totaling $17,345 in the last three years.
Who owns Five Oaks Rehabilitation and Care Center?
It is part of Venza Care Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Five Oaks Rehabilitation and Care Center?
(704) 788-2131. The facility is located at 413 Winecoff School Road, Concord, NC 28027.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.