Copperfield Health & Rehabilitation

Nursing Home · Concord, NC

CMS overall rating 1/5 Abuse citation For profit - Corporation

CMS certification number345130
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

515 Lake Concord Road NE
Concord, NC 28025
Cabarrus County
Phone
(704) 784-4494
ZIP code
28025 – all care providers

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Facility details

Certified beds
120
Residents per day
103.3 (86% occupied)
Ownership
For profit - Corporation
Legal name
Legal Business Name Not Available
Medicare certified since
September 1, 1975
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 1/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.18 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.37 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.94 (state 0.89 · U.S. 0.86)
Nurse aides
1.87 (state 2.34 · U.S. 2.32)
Weekend total
2.83 (state 3.40 · U.S. 3.42)
Nursing staff turnover
64.1 (state 49.0 · U.S. 45.8)%
RN turnover
22.2 (state 45.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
February 27, 2026
Health deficiencies (last cycle)
4.0 (state 4.8 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
21 health · 10 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-27 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-02-28
2026-02-27 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-02-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-02-27 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2024-12-11 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-11
2024-12-11 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-11
2024-12-11 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-11
2024-12-11 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08
2024-12-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-20
2024-12-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-20
2024-12-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-20
2024-12-11 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-12-20
2023-09-14 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-07-28 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-09-14
2023-07-28 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-09-14
2023-07-28 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-09-14
2023-07-28 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-14
2023-07-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-14
2023-07-28 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-14
2023-07-28 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-14
2023-07-28 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-14

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $73,983 in fines.

DateTypeAmount
2026-02-27Fine$29,201
2024-12-11Fine$44,782

Ownership & management

NameRoleSince
Ownership Data Not Available

Frequently asked questions

What is the rating of Copperfield Health & Rehabilitation?

Copperfield Health & Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Copperfield Health & Rehabilitation have?

It has 120 certified beds and cares for about 103 residents per day.

Has Copperfield Health & Rehabilitation been fined?

Yes. CMS lists 2 penalties totaling $73,983 in the last three years.

What is the phone number of Copperfield Health & Rehabilitation?

(704) 784-4494. The facility is located at 515 Lake Concord Road NE, Concord, NC 28025.

Other nursing homes in Concord

Compare all nursing homes in Concord, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.