Northchase Nursing and Rehabilitation Center

Nursing Home · Wilmington, NC

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number345119

Contact & location

3015 Enterprise Drive
Wilmington, NC 28405
New Hanover County
Phone
(910) 791-3451
ZIP code
28405 – all care providers

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Facility details

Certified beds
140
Residents per day
128.4 (92% occupied)
Ownership
For profit - Limited Liability company
Legal name
Redwood LTC Group, LLC
Chain
Principle Long Term Care (40 facilities, avg 3.0★)
Medicare certified since
August 1, 1979
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.49 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.93 (state 0.89 · U.S. 0.86)
Nurse aides
1.80 (state 2.34 · U.S. 2.32)
Weekend total
3.19 (state 3.40 · U.S. 3.42)
Nursing staff turnover
39.8 (state 49.0 · U.S. 45.8)%
RN turnover
15.8 (state 45.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 23, 2025
Health deficiencies (last cycle)
8.0 (state 4.8 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
27 health · 9 fire safety · includes actual harm
DateCitationSeverityStatus
2025-06-23 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-28
2025-06-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-28
2025-06-23 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-28
2025-06-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-28
2025-06-23 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-28
2025-06-23 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-28
2025-06-23 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-09
2025-06-23 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-28
2024-05-17 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-05-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-24
2024-01-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-10-02
2023-01-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-13
2023-01-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-13
2023-01-26 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-13
2023-01-26 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $7,901 in fines.

DateTypeAmount
2024-01-03Fine$7,901

Ownership & management

NameRoleSince
Boice, Gale (individual)Administrator · NOT APPLICABLE
Hill, Raymond (individual)Administrator · NOT APPLICABLE
Hill, Robert (individual)Administrator · NOT APPLICABLE
Hill, Stephen (individual)Administrator · NOT APPLICABLE
Revis, Sarah (individual)Administrator · NOT APPLICABLE
Seder, Jeffrey (individual)Administrator · NOT APPLICABLE
Johnson, Dianne (individual)Corporate Director · NOT APPLICABLE
Boice, Gale (individual)Corporate Officer · NOT APPLICABLE
Boice, Gale (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Principle Long Term Care, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Revis, Sarah (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Northchase Nursing and Rehabilitation Center?

Northchase Nursing and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Northchase Nursing and Rehabilitation Center have?

It has 140 certified beds and cares for about 128 residents per day.

Has Northchase Nursing and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $7,901 in the last three years.

Who owns Northchase Nursing and Rehabilitation Center?

It is part of Principle Long Term Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Northchase Nursing and Rehabilitation Center?

(910) 791-3451. The facility is located at 3015 Enterprise Drive, Wilmington, NC 28405.

Other nursing homes in Wilmington

Compare all nursing homes in Wilmington, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.