Cypress Pointe Rehabilitation Center

Nursing Home · Wilmington, NC

CMS overall rating 5/5 For profit - Individual

CMS certification number345002

Contact & location

2006 South 16th Street
Wilmington, NC 28401
New Hanover County

Phone: (910) 763-6271
ZIP code: 28401 – all care providers

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Facility details

Certified beds: 90
Residents per day: 78.0 (87% occupied)
Ownership: For profit - Individual
Legal name: Cypress Pointe Rehabilitation Center LLC
Chain: Sovereign Healthcare Holdings (43 facilities, avg 3.7★)
Medicare certified since: June 1, 1976
Participates in: Medicare and Medicaid
Council: Both council

CMS star ratings

Overall★★★★★ 5/5

State avg 2.9

Health inspections★★★★★ 5/5

State avg 2.9

Staffing★★★★★ 4/5

State avg 2.7

Quality measures★★★★★ 5/5

State avg 3.3

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.40 (state 3.83 · U.S. 3.86)
Registered nurses (RN): 0.79 (state 0.61 · U.S. 0.69)
Licensed practical nurses: 0.60 (state 0.89 · U.S. 0.86)
Nurse aides: 2.01 (state 2.34 · U.S. 2.32)
Weekend total: 3.33 (state 3.40 · U.S. 3.42)
Nursing staff turnover: 47.0 (state 49.0 · U.S. 45.8)%
RN turnover: 35.7 (state 45.7 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: May 7, 2026
Health deficiencies (last cycle): 1.0 (state 4.8 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 3 health · 7 fire safety

Date	Citation	Severity	Status
2026-05-07	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-05-10
2025-03-20	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-03-28
2024-02-22	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-03-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

Name	Role	Since
Healthcare Financial Solutions LLC (organization)	5%+ Security Interest · NOT APPLICABLE
Cronquist, Royce (individual)	Administrator · NOT APPLICABLE
Forrai, Angela (individual)	Administrator · NOT APPLICABLE
Melton, Donald (individual)	Administrator · NOT APPLICABLE
Southern Healthcare Management LLC (organization)	Administrator · NOT APPLICABLE
Williams, Mark (individual)	Administrator · NOT APPLICABLE
Sovereign Carolina Holdings LLC (organization)	Direct Ownership Interest · NOT APPLICABLE
Cronquist 2015 Family TR (organization)	Indirect Ownership Interest · NOT APPLICABLE
John J Notermann Business TR (organization)	Indirect Ownership Interest · NOT APPLICABLE
Kelly, Michelle (individual)	Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Notermann, Brenda (individual)	Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Cronquist, Royce (individual)	Operational/managerial Control · NOT APPLICABLE
Forrai, Angela (individual)	Operational/managerial Control · NOT APPLICABLE
Melton, Donald (individual)	Operational/managerial Control · NOT APPLICABLE
Southern Healthcare Management LLC (organization)	Operational/managerial Control · NOT APPLICABLE
Sovereign Healthcare Holdings LLC (organization)	Operational/managerial Control · NOT APPLICABLE
Williams, Mark (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Cypress Pointe Rehabilitation Center?

Cypress Pointe Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Cypress Pointe Rehabilitation Center have?

It has 90 certified beds and cares for about 78 residents per day.

Has Cypress Pointe Rehabilitation Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Cypress Pointe Rehabilitation Center?

It is part of Sovereign Healthcare Holdings and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Cypress Pointe Rehabilitation Center?

(910) 763-6271. The facility is located at 2006 South 16th Street, Wilmington, NC 28401.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.