Royal Park Rehabilitation & Health Center
Nursing Home · Matthews, NC
CMS certification number345026
Contact & location
2700 Roal Commons LaneMatthews, NC 28105
Mecklenburg County
- Phone
- (704) 849-6990
- ZIP code
- 28105 – all care providers
Facility details
- Certified beds
- 169
- Residents per day
- 143.3 (85% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Liberty Healthcare Group LLC
- Chain
- Liberty Senior Living (37 facilities, avg 2.8★)
- Medicare certified since
- January 4, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.47 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.37 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.98 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.12 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.10 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 46.2 (state 49.0 · U.S. 45.8)%
- RN turnover
- 30.8 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 5, 2025
- Health deficiencies (last cycle)
- 8.0 (state 4.8 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 25 health · 8 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-16 |
| 2025-12-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-16 |
| 2025-12-05 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-16 |
| 2025-12-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-16 |
| 2025-12-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-16 |
| 2025-12-05 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-16 |
| 2025-12-05 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-16 |
| 2025-12-05 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-12-16 |
| 2024-08-08 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-13 |
| 2024-08-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-13 |
| 2024-06-07 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-02 |
| 2024-03-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-02-17 |
| 2024-03-25 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies · complaint inspection |
H Actual harm |
Corrected 2024-04-11 |
| 2024-03-25 | Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-11 |
| 2024-03-25 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-11 |
| 2024-03-25 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-11 |
| 2024-03-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-11 |
| 2024-03-25 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-11 |
| 2023-10-04 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-11 |
| 2023-10-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-11 |
| 2023-03-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-03 |
| 2023-03-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-03 |
| 2023-03-10 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-03 |
| 2023-03-10 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-03 |
| 2023-03-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $39,811 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-12-05 | Fine | $23,010 |
| 2024-03-25 | Fine | $16,801 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Long Term Care Management Services LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Calcutt, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Clements, Thad (individual) | Administrator · NOT APPLICABLE | |
| James, Nicola (individual) | Administrator · NOT APPLICABLE | |
| John a McNeill JR 2012 Irrv TR (organization) | Administrator · NOT APPLICABLE | |
| Liberty Healthcare Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Liberty Real Properties, LLC (organization) | Administrator · NOT APPLICABLE | |
| Miller, Robert (individual) | Administrator · NOT APPLICABLE | |
| Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| McNeill, John (individual) | Corporate Director · NOT APPLICABLE | |
| McNeill, Ronald (individual) | Corporate Director · NOT APPLICABLE | |
| Miller, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Corporate Director · NOT APPLICABLE | |
| John a McNeill JR 2012 Irrv TR (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Liberty Healthcare Group LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Liberty Real Properties, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Miller, Robert (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Calcutt, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Clements, Thad (individual) | Operational/managerial Control · NOT APPLICABLE | |
| James, Nicola (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McNeill, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McNeill, Ronald (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McNeill, Robert (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Oliver, Anna (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Purvis, Jenny (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Royal Park Rehabilitation & Health Center?
Royal Park Rehabilitation & Health Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Royal Park Rehabilitation & Health Center have?
It has 169 certified beds and cares for about 143 residents per day.
Has Royal Park Rehabilitation & Health Center been fined?
Yes. CMS lists 2 penalties totaling $39,811 in the last three years.
Who owns Royal Park Rehabilitation & Health Center?
It is part of Liberty Senior Living and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Royal Park Rehabilitation & Health Center?
(704) 849-6990. The facility is located at 2700 Roal Commons Lane, Matthews, NC 28105.
Other nursing homes in Matthews
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Willowbrooke Court SC Ctr at Matthews Glen
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Matthews Health & Rehab Center
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.