Hillcrest Convalescent Center

Nursing Home · Durham, NC

CMS overall rating 5/5 For profit - Corporation

CMS certification number345001

Contact & location

1417 W Pettigrew Street
Durham, NC 27705
Durham County
Phone
(919) 286-7705
ZIP code
27705 – all care providers

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Facility details

Certified beds
86
Residents per day
74.6 (87% occupied)
Ownership
For profit - Corporation
Legal name
Hillcrest Convalescent Center, INC.
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.9
Health inspections★★★★★ 5/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 2.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.95 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
1.30 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.95 (state 0.89 · U.S. 0.86)
Nurse aides
3.71 (state 2.34 · U.S. 2.32)
Weekend total
5.63 (state 3.40 · U.S. 3.42)
Nursing staff turnover
31.4 (state 49.0 · U.S. 45.8)%
RN turnover
22.7 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 29, 2026
Health deficiencies (last cycle)
0.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
0 health · 15 fire safety

No health citations on record for the last three inspection cycles.

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Branch Banking & Trust Company (organization)5%+ Mortgage Interest · NOT APPLICABLE
Branch Banking & Trust Company (organization)5%+ Security Interest · NOT APPLICABLE
Fayer, Cynthia (individual)Administrator · NOT APPLICABLE
Hoover, William (individual)Administrator · NOT APPLICABLE
Shipley, Michael (individual)Administrator · NOT APPLICABLE
Smith, Thomas (individual)Administrator · NOT APPLICABLE
Smith, Valerie (individual)Administrator · NOT APPLICABLE
Hoover, Nadine (individual)Corporate Director · NOT APPLICABLE
Hoover, Nadine (individual)Corporate Officer · NOT APPLICABLE
Hoover, William (individual)Corporate Officer · NOT APPLICABLE
Smith, Lenwood (individual)Corporate Officer · NOT APPLICABLE
Smith, Thomas (individual)Corporate Officer · NOT APPLICABLE
Hoover, Nadine (individual)Direct Ownership Interest · NOT APPLICABLE
Hoover, William (individual)Direct Ownership Interest · NOT APPLICABLE
Smith, Lenwood (individual)Direct Ownership Interest · NOT APPLICABLE
Smith, Thomas (individual)Direct Ownership Interest · NOT APPLICABLE
Smith, Valerie (individual)Direct Ownership Interest · NOT APPLICABLE
Tattersall, Crystal (individual)Direct Ownership Interest · NOT APPLICABLE
Hoover, Nadine (individual)Managing Control - Governing Body · NOT APPLICABLE
Fayer, Cynthia (individual)Operational/managerial Control · NOT APPLICABLE
Hoover, William (individual)Operational/managerial Control · NOT APPLICABLE
Shipley, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Valerie (individual)Operational/managerial Control · NOT APPLICABLE
Tattersall, Crystal (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hillcrest Convalescent Center?

Hillcrest Convalescent Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Hillcrest Convalescent Center have?

It has 86 certified beds and cares for about 75 residents per day.

Has Hillcrest Convalescent Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Hillcrest Convalescent Center?

(919) 286-7705. The facility is located at 1417 W Pettigrew Street, Durham, NC 27705.

Other nursing homes in Durham

Compare all nursing homes in Durham, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.