The Suites Rio Vista
Nursing Home · Rio Rancho, NM
CMS certification number325127
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
2410 19th Street SERio Rancho, NM 87124
Sandoval County
- Phone
- (505) 452-4200
- ZIP code
- 87124 – all care providers
Facility details
- Certified beds
- 136
- Residents per day
- 80.1 (59% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Cabezon Nursing and Rehab Center LLC
- Chain
- Eduro Healthcare (34 facilities, avg 2.4★)
- Medicare certified since
- January 21, 2015
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.50 (state 3.53 · U.S. 3.86)
- Registered nurses (RN)
- 0.64 (state 0.63 · U.S. 0.69)
- Licensed practical nurses
- 0.80 (state 0.70 · U.S. 0.86)
- Nurse aides
- 2.06 (state 2.21 · U.S. 2.32)
- Weekend total
- 3.19 (state 3.10 · U.S. 3.42)
- Nursing staff turnover
- 68.3 (state 53.3 · U.S. 45.8)%
- RN turnover
- 77.8 (state 53.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 11, 2026
- Health deficiencies (last cycle)
- 17.0 (state 17.8 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 63 health · 8 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-27 |
| 2026-02-11 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-29 |
| 2026-02-11 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2026-02-11 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-27 |
| 2025-08-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-05 |
| 2025-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-05 |
| 2025-07-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-25 |
| 2025-07-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-25 |
| 2025-07-17 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-25 |
| 2025-04-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-25 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-25 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-02-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2025-02-12 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2024-11-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-11-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-07-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-09 |
| 2024-07-10 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-09 |
| 2024-01-19 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2023-12-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2023-12-11 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2023-12-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2023-12-11 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2023-12-11 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $17,215 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-02-11 | Fine | $17,215 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ecapital Healthcare Corp (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Allred Jackson, P.C. (organization) | Administrator · NOT APPLICABLE | |
| Balderrama, Mary (individual) | Administrator · NOT APPLICABLE | |
| Brown, Mariah (individual) | Administrator · NOT APPLICABLE | |
| Buckner, Anna (individual) | Administrator · NOT APPLICABLE | |
| Caretrust GP LLC (organization) | Administrator · NOT APPLICABLE | |
| Caretrust Reit INC (organization) | Administrator · NOT APPLICABLE | |
| CTR Partnership LP (organization) | Administrator · NOT APPLICABLE | |
| Ecapital Healthcare Corp (organization) | Administrator · NOT APPLICABLE | |
| Eduro Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Administrator · NOT APPLICABLE | |
| Foxhood, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Gamboa, Yessenia (individual) | Administrator · NOT APPLICABLE | |
| Marsh, James (individual) | Administrator · NOT APPLICABLE | |
| Monroe, Dustin (individual) | Administrator · NOT APPLICABLE | |
| Nnanna, Odinaka (individual) | Administrator · NOT APPLICABLE | |
| Thompson, Christopher (individual) | Administrator · NOT APPLICABLE | |
| Williams, Heidi (individual) | Administrator · NOT APPLICABLE | |
| Wsrp, LLC (organization) | Administrator · NOT APPLICABLE | |
| Bewsey, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Marsh, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Monroe, Dustin (individual) | Corporate Officer · NOT APPLICABLE | |
| Thompson, Christopher (individual) | Corporate Officer · NOT APPLICABLE | |
| Eduro Healthcare LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Bewsey, Michael (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Thompson, Christopher (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Williams, Heidi (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Allred Jackson, P.C. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Balderrama, Mary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Brown, Mariah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Buckner, Anna (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Eduro Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Foxhood, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Marsh, James (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nnanna, Odinaka (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Thompson, Christopher (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wsrp, LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Suites Rio Vista?
The Suites Rio Vista has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in New Mexico.
How many beds does The Suites Rio Vista have?
It has 136 certified beds and cares for about 80 residents per day.
Has The Suites Rio Vista been fined?
Yes. CMS lists 1 penalty totaling $17,215 in the last three years.
Who owns The Suites Rio Vista?
It is part of Eduro Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Suites Rio Vista?
(505) 452-4200. The facility is located at 2410 19th Street SE, Rio Rancho, NM 87124.
Other nursing homes in Rio Rancho
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.