Rio Rancho Center

Nursing Home · Rio Rancho, NM

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number325033

Contact & location

4210 Sabana Grande SE
Rio Rancho, NM 87124
Sandoval County
Phone
(505) 892-6603
ZIP code
87124 – all care providers

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Facility details

Certified beds
120
Residents per day
112.7 (94% occupied)
Ownership
For profit - Limited Liability company
Legal name
Peak Medical New Mexico No 3 LLC
Chain
Genesis Healthcare (184 facilities, avg 2.4★)
Medicare certified since
November 4, 1982
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.8
Quality measures★★★★★ 3/5
State avg 3.8
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.18 (state 3.53 · U.S. 3.86)
Registered nurses (RN)
0.32 (state 0.63 · U.S. 0.69)
Licensed practical nurses
0.96 (state 0.70 · U.S. 0.86)
Nurse aides
1.91 (state 2.21 · U.S. 2.32)
Weekend total
2.83 (state 3.10 · U.S. 3.42)
Nursing staff turnover
54.1 (state 53.3 · U.S. 45.8)%
RN turnover
70.0 (state 53.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 25, 2025
Health deficiencies (last cycle)
27.0 (state 17.8 · U.S. 9.3)
From complaints
10
Citations on record (3 years)
74 health · 6 fire safety
DateCitationSeverityStatus
2026-04-27 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-21
2026-04-27 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-21
2026-04-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-21
2026-04-27 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-21
2026-03-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-30
2026-03-10 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-30
2026-03-10 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-30
2026-03-10 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-30
2026-03-10 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-30
2025-11-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-09
2025-06-06 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-01
2025-02-25 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Prepare residents for a safe transfer or discharge from the nursing home.
F0624 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2025-02-25 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-08
2024-11-15 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-01
2024-11-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-13
2024-11-15 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-13
2024-08-16 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-04
2024-08-16 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-04
2024-02-19 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28
2024-02-19 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Peak Medical LLC (organization)5%+ Direct Ownership Interest · 100%
Fc-Gen Operations Investment LLC (organization)5%+ Indirect Ownership Interest
Gen Operations I LLC (organization)5%+ Indirect Ownership Interest
Gen Operations II LLC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare INC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare LLC (organization)5%+ Indirect Ownership Interest
Genesis Holdings LLC (organization)5%+ Indirect Ownership Interest
Sun Healthcare Group INC (organization)5%+ Indirect Ownership Interest
Sunbridge Healthcare LLC (organization)5%+ Indirect Ownership Interest
Whitman, Arnold (individual)5%+ Indirect Ownership Interest
Armijo, Olivia (individual)Administrator · NOT APPLICABLE
Joseph, Charlesly (individual)Administrator · NOT APPLICABLE
Berg, Michael (individual)Corporate Officer · NOT APPLICABLE
Bridgeford, Laura (individual)Corporate Officer · NOT APPLICABLE
Mendelson, Avi (individual)Corporate Officer · NOT APPLICABLE
Armijo, Olivia (individual)Operational/managerial Control · NOT APPLICABLE
Joseph, Charlesly (individual)Operational/managerial Control · NOT APPLICABLE
Morris, Diane (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Rio Rancho Center?

Rio Rancho Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in New Mexico.

How many beds does Rio Rancho Center have?

It has 120 certified beds and cares for about 113 residents per day.

Has Rio Rancho Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Rio Rancho Center?

It is part of Genesis Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Rio Rancho Center?

(505) 892-6603. The facility is located at 4210 Sabana Grande SE, Rio Rancho, NM 87124.

Other nursing homes in Rio Rancho

Compare all nursing homes in Rio Rancho, NM →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.