Complete Care at Prospect Heights LLC
Nursing Home · Hackensack, NJ
CMS certification number315460
Contact & location
336 Prospect AveHackensack, NJ 07601
Bergen County
- Phone
- (201) 678-1800
- ZIP code
- 07601 – all care providers
Facility details
- Certified beds
- 196
- Residents per day
- 122.0 (62% occupied)
- Ownership
- For profit - Limited Liability company
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- January 5, 2000
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.09 (state 3.85 · U.S. 3.86)
- Registered nurses (RN)
- 0.86 (state 0.68 · U.S. 0.69)
- Licensed practical nurses
- 0.99 (state 0.93 · U.S. 0.86)
- Nurse aides
- 1.24 (state 2.23 · U.S. 2.32)
- Weekend total
- 2.61 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 45.9 (state 39.7 · U.S. 45.8)%
- RN turnover
- 42.1 (state 37.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- January 29, 2026
- Health deficiencies (last cycle)
- 19.0 (state 8.8 · U.S. 9.3)
- From complaints
- 2
- Infection control citations
- 1
- Citations on record (3 years)
- 33 health · 12 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-29 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2025-03-05 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-06 |
| 2025-02-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-12 |
| 2024-09-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-07 |
| 2024-09-27 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-07 |
| 2024-09-27 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-11-07 |
| 2024-04-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-05-08 |
| 2024-04-16 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-05-08 |
| 2024-04-16 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-04-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-04-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-08 |
| 2024-02-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-12-11 |
| 2022-10-03 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-03 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
6 penalties in the last three years, including $59,312 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-16 | Fine | $25,300 |
| 2024-02-20 | Fine | $3,798 |
| 2024-02-15 | Fine | $15,646 |
| 2024-02-12 | Fine | $3,418 |
| 2024-01-22 | Fine | $7,976 |
| 2023-12-18 | Fine | $3,174 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| PC HMH Holdings 2 LLC (organization) | 5%+ Indirect Ownership Interest | |
| SMS 2021 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Aspril, Vilma (individual) | Administrator · NOT APPLICABLE | |
| Clemor, RJ (individual) | Administrator · NOT APPLICABLE | |
| Des Capital LLC (organization) | Administrator · NOT APPLICABLE | |
| Elsebai, Karina (individual) | Administrator · NOT APPLICABLE | |
| JRK Investments LLC (organization) | Administrator · NOT APPLICABLE | |
| Klugman, Jacob (individual) | Administrator · NOT APPLICABLE | |
| Mina, Joseph (individual) | Administrator · NOT APPLICABLE | |
| PC HMH Holdings 2 LLC (organization) | Administrator · NOT APPLICABLE | |
| PC HMH Propco Holdings 2 LLC (organization) | Administrator · NOT APPLICABLE | |
| Peace Capital Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Prospect Heights Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Schwartz, Hershel (individual) | Administrator · NOT APPLICABLE | |
| SMS 2021 Trust (organization) | Administrator · NOT APPLICABLE | |
| Sowma, Nikita (individual) | Administrator · NOT APPLICABLE | |
| Sternbuch, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Elsebai, Karina (individual) | Corporate Director · NOT APPLICABLE | |
| Mina, Joseph (individual) | Corporate Director · NOT APPLICABLE | |
| Stein, Shalom (individual) | Corporate Officer · NOT APPLICABLE | |
| Des Capital LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| JRK Investments LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Klugman, Jacob (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stein, Shalom (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Sternbuch, Daniel (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stein, Shalom (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Aspril, Vilma (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Clemor, RJ (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Elsebai, Karina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mina, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schwartz, Hershel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sowma, Nikita (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stein, Shalom (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Prospect Heights LLC?
Complete Care at Prospect Heights LLC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.
How many beds does Complete Care at Prospect Heights LLC have?
It has 196 certified beds and cares for about 122 residents per day.
Has Complete Care at Prospect Heights LLC been fined?
Yes. CMS lists 6 penalties totaling $59,312 in the last three years.
Who owns Complete Care at Prospect Heights LLC?
It is part of Complete Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Prospect Heights LLC?
(201) 678-1800. The facility is located at 336 Prospect Ave, Hackensack, NJ 07601.
Other nursing homes in Hackensack
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.