Complete Care at Regent LLC

Nursing Home · Hackensack, NJ

CMS overall rating 2/5 For profit - Individual

CMS certification number315295

Contact & location

50 Polifly Road
Hackensack, NJ 07601
Bergen County
Phone
(201) 646-1166
ZIP code
07601 – all care providers

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Facility details

Certified beds
180
Residents per day
163.8 (91% occupied)
Ownership
For profit - Individual
Chain
Complete Care (85 facilities, avg 3.1★)
Medicare certified since
May 1, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.0
Quality measures★★★★★ 4/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.30 (state 3.85 · U.S. 3.86)
Registered nurses (RN)
0.61 (state 0.68 · U.S. 0.69)
Licensed practical nurses
0.62 (state 0.93 · U.S. 0.86)
Nurse aides
2.07 (state 2.23 · U.S. 2.32)
Weekend total
3.03 (state 3.50 · U.S. 3.42)
Nursing staff turnover
34.8 (state 39.7 · U.S. 45.8)%
RN turnover
26.9 (state 37.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 3, 2025
Health deficiencies (last cycle)
17.0 (state 8.8 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
25 health · 22 fire safety
DateCitationSeverityStatus
2025-02-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-02-03 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-02-03 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-24
2025-02-03 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2025-02-03 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2025-02-03 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-24
2025-02-03 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-02-03 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-24
2025-02-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-02-03 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2025-02-03 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2025-02-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-02-03 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-02-03 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-24
2025-02-03 Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F0728 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-24
2025-02-03 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-02-03 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-24
2023-10-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2023-10-02 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2023-10-02 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2023-10-02 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2023-10-02 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2023-10-02 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-03
2022-06-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-30
2022-06-14 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
PC HMH Opco Holdngs LLC (organization)5%+ Direct Ownership Interest · 100%
PC HMH Holdings LLC (organization)5%+ Indirect Ownership Interest
SMS 2021 Trust (organization)5%+ Indirect Ownership Interest
Eef Capital LLC (organization)Administrator · NOT APPLICABLE
Elsebai, Karina (individual)Administrator · NOT APPLICABLE
Gottesman, Moshe (individual)Administrator · NOT APPLICABLE
Karim, Karim (individual)Administrator · NOT APPLICABLE
PC HMH Holdings LLC (organization)Administrator · NOT APPLICABLE
PC HMH Propco Intermediate 9 LLC (organization)Administrator · NOT APPLICABLE
PC HMH Topco Propco Holdings LLC (organization)Administrator · NOT APPLICABLE
Peace Capital Holdings LLC (organization)Administrator · NOT APPLICABLE
Regent Propco Holdco LLC (organization)Administrator · NOT APPLICABLE
Regent Propco LLC (organization)Administrator · NOT APPLICABLE
Schlaff, Benny (individual)Administrator · NOT APPLICABLE
Schlaff, Nachum (individual)Administrator · NOT APPLICABLE
Siringan, Nilo (individual)Administrator · NOT APPLICABLE
SMS 2021 Trust (organization)Administrator · NOT APPLICABLE
Zackai, Raanan (individual)Administrator · NOT APPLICABLE
Stein, Shalom (individual)Corporate Officer · NOT APPLICABLE
Stein, Shalom (individual)Indirect Ownership Interest · NOT APPLICABLE
Stein, Shalom (individual)Managing Control - Governing Body · NOT APPLICABLE
Elsebai, Karina (individual)Operational/managerial Control · NOT APPLICABLE
Gottesman, Moshe (individual)Operational/managerial Control · NOT APPLICABLE
Karim, Karim (individual)Operational/managerial Control · NOT APPLICABLE
Zackai, Raanan (individual)Operational/managerial Control · NOT APPLICABLE
Stein, Shalom (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Complete Care at Regent LLC?

Complete Care at Regent LLC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.

How many beds does Complete Care at Regent LLC have?

It has 180 certified beds and cares for about 164 residents per day.

Has Complete Care at Regent LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Complete Care at Regent LLC?

It is part of Complete Care and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Complete Care at Regent LLC?

(201) 646-1166. The facility is located at 50 Polifly Road, Hackensack, NJ 07601.

Other nursing homes in Hackensack

Compare all nursing homes in Hackensack, NJ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.