Complete Care at Regent LLC
Nursing Home · Hackensack, NJ
Contact & location
50 Polifly RoadHackensack, NJ 07601
Bergen County
- Phone
- (201) 646-1166
- ZIP code
- 07601 – all care providers
Facility details
- Certified beds
- 180
- Residents per day
- 163.8 (91% occupied)
- Ownership
- For profit - Individual
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- May 1, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.30 (state 3.85 · U.S. 3.86)
- Registered nurses (RN)
- 0.61 (state 0.68 · U.S. 0.69)
- Licensed practical nurses
- 0.62 (state 0.93 · U.S. 0.86)
- Nurse aides
- 2.07 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.03 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 34.8 (state 39.7 · U.S. 45.8)%
- RN turnover
- 26.9 (state 37.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 3, 2025
- Health deficiencies (last cycle)
- 17.0 (state 8.8 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 25 health · 22 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-02-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-02-03 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-02-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-24 |
| 2025-02-03 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-10 |
| 2025-02-03 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-10 |
| 2025-02-03 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-24 |
| 2025-02-03 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-02-03 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-24 |
| 2025-02-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-02-03 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-10 |
| 2025-02-03 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-10 |
| 2025-02-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-02-03 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-02-03 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-24 |
| 2025-02-03 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-24 |
| 2025-02-03 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-02-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-24 |
| 2023-10-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-02 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-02 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-02 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2023-10-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-03 |
| 2022-06-14 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-30 |
| 2022-06-14 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| PC HMH Opco Holdngs LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| PC HMH Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| SMS 2021 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Eef Capital LLC (organization) | Administrator · NOT APPLICABLE | |
| Elsebai, Karina (individual) | Administrator · NOT APPLICABLE | |
| Gottesman, Moshe (individual) | Administrator · NOT APPLICABLE | |
| Karim, Karim (individual) | Administrator · NOT APPLICABLE | |
| PC HMH Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| PC HMH Propco Intermediate 9 LLC (organization) | Administrator · NOT APPLICABLE | |
| PC HMH Topco Propco Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Peace Capital Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Regent Propco Holdco LLC (organization) | Administrator · NOT APPLICABLE | |
| Regent Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Schlaff, Benny (individual) | Administrator · NOT APPLICABLE | |
| Schlaff, Nachum (individual) | Administrator · NOT APPLICABLE | |
| Siringan, Nilo (individual) | Administrator · NOT APPLICABLE | |
| SMS 2021 Trust (organization) | Administrator · NOT APPLICABLE | |
| Zackai, Raanan (individual) | Administrator · NOT APPLICABLE | |
| Stein, Shalom (individual) | Corporate Officer · NOT APPLICABLE | |
| Stein, Shalom (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stein, Shalom (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Elsebai, Karina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gottesman, Moshe (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Karim, Karim (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Zackai, Raanan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stein, Shalom (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Regent LLC?
Complete Care at Regent LLC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.
How many beds does Complete Care at Regent LLC have?
It has 180 certified beds and cares for about 164 residents per day.
Has Complete Care at Regent LLC been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Complete Care at Regent LLC?
It is part of Complete Care and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Regent LLC?
(201) 646-1166. The facility is located at 50 Polifly Road, Hackensack, NJ 07601.
Other nursing homes in Hackensack
-
Careone at Wellington
Nursing Home · Hackensack, NJ · 128 beds
★★★ -
Complete Care at Prospect Heights LLC
Nursing Home · Hackensack, NJ · 196 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.