Complete Care at Holiday City

Nursing Home · Toms River, NJ

CMS overall rating 3/5 For profit - Corporation

CMS certification number315320

Contact & location

4 Plaza Drive
Toms River, NJ 08757
Ocean County
Phone
(732) 240-0900
ZIP code
08757 – all care providers

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Facility details

Certified beds
180
Residents per day
134.8 (75% occupied)
Ownership
For profit - Corporation
Legal name
Complete Care at Holiday LLC
Chain
Complete Care (85 facilities, avg 3.1★)
Medicare certified since
January 1, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.09 (state 3.85 · U.S. 3.86)
Registered nurses (RN)
0.30 (state 0.68 · U.S. 0.69)
Licensed practical nurses
0.95 (state 0.93 · U.S. 0.86)
Nurse aides
1.85 (state 2.23 · U.S. 2.32)
Weekend total
2.84 (state 3.50 · U.S. 3.42)
Nursing staff turnover
59.7 (state 39.7 · U.S. 45.8)%
RN turnover
36.4 (state 37.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 25, 2025
Health deficiencies (last cycle)
5.0 (state 8.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
19 health · 27 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2026-05-04
2025-04-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-19
2025-04-25 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-19
2025-04-25 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-19
2025-04-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-19
2025-02-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2025-02-13 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2025-02-13 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2025-02-13 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2025-02-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2025-02-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2025-02-13 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2025-02-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-07
2023-03-30 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-04-21
2023-03-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-04-21
2023-03-30 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-21
2021-05-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-11
2021-05-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-11
2021-05-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Eef Capital LLC (organization)5%+ Direct Ownership Interest · 50%
Peace Capital LLC (organization)5%+ Direct Ownership Interest · 50%
Schlaff, Benny (individual)5%+ Indirect Ownership Interest · 25%
Schlaff, Nachum (individual)5%+ Indirect Ownership Interest · 25%
Stein, Shalom (individual)Corporate Director · NOT APPLICABLE
Foley, Susan (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Complete Care at Holiday City?

Complete Care at Holiday City has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.

How many beds does Complete Care at Holiday City have?

It has 180 certified beds and cares for about 135 residents per day.

Has Complete Care at Holiday City been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Complete Care at Holiday City?

It is part of Complete Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Complete Care at Holiday City?

(732) 240-0900. The facility is located at 4 Plaza Drive, Toms River, NJ 08757.

Other nursing homes in Toms River

Compare all nursing homes in Toms River, NJ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.