The Pines at Medford

Nursing Home · Medford, NJ

CMS overall rating 2/5 SFF candidate Abuse citation For profit - Corporation

CMS certification number315176
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

185 Tuckerton Road
Medford, NJ 08055
Burlington County
Phone
(856) 983-8500
ZIP code
08055 – all care providers

Open in Google Maps

Facility details

Certified beds
180
Residents per day
102.9 (57% occupied)
Ownership
For profit - Corporation
Legal name
Legal Business Name Not Available
Medicare certified since
July 21, 1980
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.94 (state 3.85 · U.S. 3.86)
Registered nurses (RN)
0.46 (state 0.68 · U.S. 0.69)
Licensed practical nurses
0.81 (state 0.93 · U.S. 0.86)
Nurse aides
1.67 (state 2.23 · U.S. 2.32)
Weekend total
2.60 (state 3.50 · U.S. 3.42)
Nursing staff turnover
48.3 (state 39.7 · U.S. 45.8)%
RN turnover
41.7 (state 37.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 5, 2024
Health deficiencies (last cycle)
21.0 (state 8.8 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
42 health · 30 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-03-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-12
2025-11-20 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-15
2024-12-07 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-07 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-07 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-07 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
L
Immediate jeopardy to resident health or safety
Corrected 2025-02-14
2024-12-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
L
Immediate jeopardy to resident health or safety
Corrected 2025-01-31
2024-12-05 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
L
Immediate jeopardy to resident health or safety
Corrected 2025-03-04
2024-12-05 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Assure the security of all personal funds of residents deposited with the facility.
F0570 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-04
2024-12-05 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
F0843 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Have enough backup water supply for essential areas of the nursing home.
F0922 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-12-05 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-10-10 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-12-17
2024-10-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-03-07
2024-07-30 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-04
2023-04-21 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-05-31
2023-04-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-15
2023-04-21 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-05
2023-04-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-20
2023-04-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-05
2023-04-21 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-05
2023-04-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-31
2023-04-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-05
2023-04-21 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-05
2023-04-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-05
2023-04-21 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-20
2021-02-26 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-03-22
2021-02-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-03-23
2021-02-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-04-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $215,633 in fines.

DateTypeAmount
2026-06-15Fine$50,224
2024-10-10Payment Denial56 days payment denial
2024-10-10Fine$165,409

Ownership & management

NameRoleSince
Ownership Data Not Available

Frequently asked questions

What is the rating of The Pines at Medford?

The Pines at Medford has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.

How many beds does The Pines at Medford have?

It has 180 certified beds and cares for about 103 residents per day.

Has The Pines at Medford been fined?

Yes. CMS lists 3 penalties totaling $215,633 in the last three years.

What is the phone number of The Pines at Medford?

(856) 983-8500. The facility is located at 185 Tuckerton Road, Medford, NJ 08055.

Other nursing homes in Medford

  • Medford Leas Nursing Home · Medford, NJ · 24 beds ★★★★★

Compare all nursing homes in Medford, NJ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.