Covenant Living of Keene

Nursing Home · Keene, NH

CMS overall rating 4/5 Non profit - Corporation

CMS certification number305103

Contact & location

100 Wyman RD
Keene, NH 03431
Cheshire County
Phone
(603) 352-3235
ZIP code
03431 – all care providers

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Facility details

Certified beds
20
Residents per day
18.6 (93% occupied)
Ownership
Non profit - Corporation
Chain
Covenant Living (15 facilities, avg 4.4★)
Medicare certified since
June 23, 2023
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 3.2
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.32 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
1.82 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.86 (state 0.78 · U.S. 0.86)
Nurse aides
2.64 (state 2.34 · U.S. 2.32)
Weekend total
4.52 (state 3.47 · U.S. 3.42)
Nursing staff turnover
46.9 (state 44.1 · U.S. 45.8)%
RN turnover
14.3 (state 40.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 4, 2026
Health deficiencies (last cycle)
1.0 (state 3.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
6 health · 8 fire safety
DateCitationSeverityStatus
2026-06-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-24
2025-06-25 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-10
2025-06-25 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-09
2025-06-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-07-11
2024-06-11 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-27
2024-06-11 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-06-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Buettner, Kathy (individual)Corporate Director · NOT APPLICABLE
Christensen, Pamela (individual)Corporate Director · NOT APPLICABLE
Hoffman, Janet (individual)Corporate Director · NOT APPLICABLE
Kincannon, Kurt (individual)Corporate Director · NOT APPLICABLE
Martin, Robert (individual)Corporate Director · NOT APPLICABLE
Means, Jennifer (individual)Corporate Director · NOT APPLICABLE
Peterson, Loann (individual)Corporate Director · NOT APPLICABLE
Reppe, Dixie (individual)Corporate Director · NOT APPLICABLE
Slechta, Todd (individual)Corporate Director · NOT APPLICABLE
Vanover, Andrew (individual)Corporate Director · NOT APPLICABLE
Creaney, Janet (individual)Corporate Officer · NOT APPLICABLE
Cunliffe, Terri (individual)Corporate Officer · NOT APPLICABLE
Flewellen, Lorene (individual)Corporate Officer · NOT APPLICABLE
Justie, Jeannie (individual)Corporate Officer · NOT APPLICABLE
Manlove, Matt (individual)Corporate Officer · NOT APPLICABLE
Covenant Living Communities & Services (organization)Operational/managerial Control · NOT APPLICABLE
Cunliffe, Terri (individual)Operational/managerial Control · NOT APPLICABLE
Justie, Jeannie (individual)Operational/managerial Control · NOT APPLICABLE
Burdett, Gregg (individual)W-2 Managing Employee · NOT APPLICABLE
Cunliffe, Terri (individual)W-2 Managing Employee · NOT APPLICABLE
Justie, Jeannie (individual)W-2 Managing Employee · NOT APPLICABLE
Malzahn, Elizabeth (individual)W-2 Managing Employee · NOT APPLICABLE
Partin, Karyn (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Covenant Living of Keene?

Covenant Living of Keene has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Covenant Living of Keene have?

It has 20 certified beds and cares for about 19 residents per day.

Has Covenant Living of Keene been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Covenant Living of Keene?

It is part of Covenant Living and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Covenant Living of Keene?

(603) 352-3235. The facility is located at 100 Wyman RD, Keene, NH 03431.

Other nursing homes in Keene

Compare all nursing homes in Keene, NH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.