Keene Center, Genesis Healthcare

Nursing Home · Keene, NH

CMS overall rating 3/5 For profit - Corporation

CMS certification number305051

Contact & location

677 Court Street
Keene, NH 03431
Cheshire County
Phone
(603) 357-3800
ZIP code
03431 – all care providers

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Facility details

Certified beds
106
Residents per day
81.5 (77% occupied)
Ownership
For profit - Corporation
Legal name
677 Court Street Operations LLC
Chain
Genesis Healthcare (184 facilities, avg 2.4★)
Medicare certified since
June 1, 1995
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 3.2
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.33 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.74 (state 0.78 · U.S. 0.86)
Nurse aides
1.90 (state 2.34 · U.S. 2.32)
Weekend total
2.89 (state 3.47 · U.S. 3.42)
Nursing staff turnover
33.8 (state 44.1 · U.S. 45.8)%
RN turnover
30.8 (state 40.9 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
May 14, 2026
Health deficiencies (last cycle)
5.0 (state 3.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
10 health · 4 fire safety
DateCitationSeverityStatus
2026-05-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-04
2026-05-14 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-18
2026-05-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-18
2026-05-14 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-16
2026-05-14 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2026-06-18
2025-04-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-30
2025-04-08 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-13
2024-04-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-08
2024-04-19 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-03
2024-04-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Genesis NH Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Fc-Gen Operations Investment LLC (organization)5%+ Indirect Ownership Interest
Gen Operations I LLC (organization)5%+ Indirect Ownership Interest
Gen Operations II LLC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare INC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare LLC (organization)5%+ Indirect Ownership Interest
Genesis Holdings LLC (organization)5%+ Indirect Ownership Interest
Genesis Operations LLC (organization)5%+ Indirect Ownership Interest
GHC Holdings LLC (organization)5%+ Indirect Ownership Interest
Sun Healthcare Group INC (organization)5%+ Indirect Ownership Interest
Whitman, Arnold (individual)5%+ Indirect Ownership Interest
Johnson, Michael (individual)Administrator · NOT APPLICABLE
Pitts, Leslie (individual)Administrator · NOT APPLICABLE
Whitman, Arnold (individual)Administrator · NOT APPLICABLE
Berg, Michael (individual)Corporate Officer · NOT APPLICABLE
Bridgeford, Laura (individual)Corporate Officer · NOT APPLICABLE
Mendelson, Avi (individual)Corporate Officer · NOT APPLICABLE
Johnson, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Pitts, Leslie (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Keene Center, Genesis Healthcare?

Keene Center, Genesis Healthcare has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Keene Center, Genesis Healthcare have?

It has 106 certified beds and cares for about 82 residents per day.

Has Keene Center, Genesis Healthcare been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Keene Center, Genesis Healthcare?

It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Keene Center, Genesis Healthcare?

(603) 357-3800. The facility is located at 677 Court Street, Keene, NH 03431.

Other nursing homes in Keene

Compare all nursing homes in Keene, NH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.