Harris Hill Center, Genesis HealthCare
Nursing Home · Concord, NH
CMS certification number305078
Contact & location
20 Maitland StreetConcord, NH 03301
Merrimack County
- Phone
- (603) 224-1319
- ZIP code
- 03301 – all care providers
Facility details
- Certified beds
- 85
- Residents per day
- 75.2 (88% occupied)
- Ownership
- For profit - Corporation
- Legal name
- 20 Maitland Street Operations LLC
- Chain
- Genesis Healthcare (184 facilities, avg 2.4★)
- Medicare certified since
- May 14, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.41 (state 3.90 · U.S. 3.86)
- Registered nurses (RN)
- 0.66 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.87 (state 0.78 · U.S. 0.86)
- Nurse aides
- 1.88 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.92 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 50.7 (state 44.1 · U.S. 45.8)%
- RN turnover
- 82.4 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- April 15, 2026
- Health deficiencies (last cycle)
- 7.0 (state 3.9 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 16 health · 12 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-15 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-15 |
| 2026-04-15 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-15 |
| 2026-04-15 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-12 |
| 2026-04-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-15 |
| 2026-04-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-15 |
| 2026-04-15 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-04 |
| 2026-04-15 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-15 |
| 2025-03-21 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-13 |
| 2025-03-21 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-14 |
| 2025-03-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-09 |
| 2025-03-21 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-09 |
| 2025-03-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-09 |
| 2024-06-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-05-29 |
| 2024-02-29 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-29 |
| 2024-02-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-29 |
| 2024-02-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $15,646 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-04 | Fine | $15,646 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Genesis NH Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Fc-Gen Operations Investment LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations I LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations II LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Operations LLC (organization) | 5%+ Indirect Ownership Interest | |
| GHC Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Sun Healthcare Group INC (organization) | 5%+ Indirect Ownership Interest | |
| Whitman, Arnold (individual) | 5%+ Indirect Ownership Interest | |
| Auletto, Amy (individual) | Administrator · NOT APPLICABLE | |
| Genesis Operations LLC (organization) | Administrator · NOT APPLICABLE | |
| Rastogi, Amit (individual) | Administrator · NOT APPLICABLE | |
| Berg, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Bridgeford, Laura (individual) | Corporate Officer · NOT APPLICABLE | |
| Mendelson, Avi (individual) | Corporate Officer · NOT APPLICABLE | |
| Auletto, Amy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morris, Diane (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Harris Hill Center, Genesis HealthCare?
Harris Hill Center, Genesis HealthCare has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.
How many beds does Harris Hill Center, Genesis HealthCare have?
It has 85 certified beds and cares for about 75 residents per day.
Has Harris Hill Center, Genesis HealthCare been fined?
Yes. CMS lists 1 penalty totaling $15,646 in the last three years.
Who owns Harris Hill Center, Genesis HealthCare?
It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Harris Hill Center, Genesis HealthCare?
(603) 224-1319. The facility is located at 20 Maitland Street, Concord, NH 03301.
Other nursing homes in Concord
-
Presidential Oaks
Nursing Home · Concord, NH · 85 beds
★★★ -
Havenwood-Heritage Heights
Nursing Home · Concord, NH · 70 beds
★★ -
Pleasant View Center
Nursing Home · Concord, NH · 176 beds
—
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.