The Elms Center
Nursing Home · Milford, NH
CMS certification number305068
Contact & location
71 Elm StreetMilford, NH 03055
Hillsborough County
- Phone
- (603) 673-2907
- ZIP code
- 03055 – all care providers
Facility details
- Certified beds
- 52
- Residents per day
- 44.2 (85% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Milford SNF Opco LLC
- Chain
- 603 Healthcare (7 facilities, avg 3.6★)
- Medicare certified since
- August 1, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.02 (state 3.90 · U.S. 3.86)
- Registered nurses (RN)
- 0.74 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.62 (state 0.78 · U.S. 0.86)
- Nurse aides
- 1.66 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.67 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 64.0 (state 44.1 · U.S. 45.8)%
- RN turnover
- 77.8 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- February 24, 2026
- Health deficiencies (last cycle)
- 2.0 (state 3.9 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 19 health · 9 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-27 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. F0635 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2026-02-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2025-01-10 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-10 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-10 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-07 |
| 2025-01-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2025-01-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2025-01-10 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-06 |
| 2025-01-10 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-02-07 |
| 2025-01-10 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-01-30 |
| 2025-01-10 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-02-02 |
| 2024-01-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-02-22 |
| 2024-01-25 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-25 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-26 |
| 2024-01-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-25 | Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised. F0811 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-22 |
| 2024-01-25 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-03-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $9,770 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-01-25 | Fine | $9,770 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| PR NH Holdings LLC (organization) | 5%+ Direct Ownership Interest · 48% | |
| RR NH Holdings LLC (organization) | 5%+ Direct Ownership Interest · 48% | |
| 603 Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| Manchin, Crystal (individual) | Administrator · NOT APPLICABLE | |
| Ojutalayo, Ayobami (individual) | Administrator · NOT APPLICABLE | |
| Stevenson, Sean (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Rausman, Philip (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Rausman, Robert (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| 603 Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Manchin, Crystal (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ojutalayo, Ayobami (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stevenson, Sean (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Elms Center?
The Elms Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.
How many beds does The Elms Center have?
It has 52 certified beds and cares for about 44 residents per day.
Has The Elms Center been fined?
Yes. CMS lists 1 penalty totaling $9,770 in the last three years.
Who owns The Elms Center?
It is part of 603 Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Elms Center?
(603) 673-2907. The facility is located at 71 Elm Street, Milford, NH 03055.
Other nursing homes in Milford
-
Crestwood Center
Nursing Home · Milford, NH · 82 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.