Hillcrest Millard LLC

Nursing Home · Omaha, NE

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number285302

Contact & location

13225 Westwood Lane
Omaha, NE 68144
Douglas County
Phone
(531) 365-3000
ZIP code
68144 – all care providers

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Facility details

Certified beds
76
Residents per day
67.7 (89% occupied)
Ownership
For profit - Limited Liability company
Legal name
Hillcrest Millard, LLC
Medicare certified since
February 23, 2018
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.8
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.2
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.13 (state 3.98 · U.S. 3.86)
Registered nurses (RN)
0.57 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.40 (state 0.67 · U.S. 0.86)
Nurse aides
2.16 (state 2.64 · U.S. 2.32)
Weekend total
2.83 (state 3.49 · U.S. 3.42)
Nursing staff turnover
77.2 (state 48.7 · U.S. 45.8)%
RN turnover
45.5 (state 44.1 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 24, 2026
Health deficiencies (last cycle)
6.0 (state 7.2 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
26 health · 11 fire safety
DateCitationSeverityStatus
2026-02-24 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-06
2026-02-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-06
2026-02-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-06
2026-02-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-06
2026-02-24 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-06
2026-02-24 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-06
2024-09-12 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-12 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-12 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-12 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-12 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-04-18 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-29
2024-04-18 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-29
2024-04-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-29
2024-02-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2024-02-29 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-10
2023-08-03 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Hillcrest Operating Ventures, LLC (organization)5%+ Direct Ownership Interest · 100%
Janicki, James (individual)Corporate Officer · NOT APPLICABLE
Mulhearn, Kevin (individual)Corporate Officer · NOT APPLICABLE
Oestmann, Matthew (individual)Corporate Officer · NOT APPLICABLE
Aswege-Mezenberg, Debra (individual)Operational/managerial Control · NOT APPLICABLE
Hillcrest Health Systems INC (organization)Operational/managerial Control · NOT APPLICABLE
Janicki, James (individual)Operational/managerial Control · NOT APPLICABLE
Mulhearn, Kevin (individual)Operational/managerial Control · NOT APPLICABLE
Oestmann, Matthew (individual)Operational/managerial Control · NOT APPLICABLE
Kendall, Amber (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Hillcrest Millard LLC?

Hillcrest Millard LLC has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Nebraska.

How many beds does Hillcrest Millard LLC have?

It has 76 certified beds and cares for about 68 residents per day.

Has Hillcrest Millard LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Hillcrest Millard LLC?

(531) 365-3000. The facility is located at 13225 Westwood Lane, Omaha, NE 68144.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.