St. Joseph's Rehabilitation and Care Center
Nursing Home · Norfolk, NE
CMS certification number285160
Contact & location
401 North 18th StreetNorfolk, NE 68701
Madison County
- Phone
- (402) 644-7375
- ZIP code
- 68701 – all care providers
Facility details
- Certified beds
- 83
- Residents per day
- 63.0 (76% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Ravenscroft Healthcare LLC
- Chain
- The Ensign Group (342 facilities, avg 3.2★)
- Medicare certified since
- April 1, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.44 (state 3.98 · U.S. 3.86)
- Registered nurses (RN)
- 0.67 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.41 (state 0.67 · U.S. 0.86)
- Nurse aides
- 2.36 (state 2.64 · U.S. 2.32)
- Weekend total
- 2.90 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 65.0 (state 48.7 · U.S. 45.8)%
- RN turnover
- 62.5 (state 44.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 3, 2026
- Health deficiencies (last cycle)
- 13.0 (state 7.2 · U.S. 9.3)
- From complaints
- 9
- Citations on record (3 years)
- 30 health · 9 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-21 |
| 2026-03-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-31 |
| 2026-03-03 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2026-03-31 |
| 2024-12-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-17 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-17 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2024-12-17 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-27 |
| 2023-11-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
| 2023-11-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Miller, Blake (individual) | Administrator · NOT APPLICABLE | |
| Recob, Samuel (individual) | Administrator · NOT APPLICABLE | |
| Burnam, Soon (individual) | Corporate Officer · NOT APPLICABLE | |
| Gateway Healthcare LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| The Ensign Group INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Burnam, Soon (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Helenthal, Tara (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jorgensen, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sato, Ami (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Miller, Blake (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Recob, Samuel (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of St. Joseph's Rehabilitation and Care Center?
St. Joseph's Rehabilitation and Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Nebraska.
How many beds does St. Joseph's Rehabilitation and Care Center have?
It has 83 certified beds and cares for about 63 residents per day.
Has St. Joseph's Rehabilitation and Care Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns St. Joseph's Rehabilitation and Care Center?
It is part of The Ensign Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of St. Joseph's Rehabilitation and Care Center?
(402) 644-7375. The facility is located at 401 North 18th Street, Norfolk, NE 68701.
Other nursing homes in Norfolk
-
Heritage of Bel Air
Nursing Home · Norfolk, NE · 112 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.