Heritage of Bel Air
Nursing Home · Norfolk, NE
CMS certification number285089
Contact & location
1203 North 13th StreetNorfolk, NE 68701
Madison County
- Phone
- (402) 371-4991
- ZIP code
- 68701 – all care providers
Facility details
- Certified beds
- 112
- Residents per day
- 105.0 (94% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- VSL Norfolk LLC
- Chain
- Vetter Senior Living (22 facilities, avg 4.2★)
- Medicare certified since
- May 16, 1989
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.94 (state 3.98 · U.S. 3.86)
- Registered nurses (RN)
- 0.59 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.49 (state 0.67 · U.S. 0.86)
- Nurse aides
- 2.87 (state 2.64 · U.S. 2.32)
- Weekend total
- 3.36 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 35.8 (state 48.7 · U.S. 45.8)%
- RN turnover
- 18.8 (state 44.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 31, 2025
- Health deficiencies (last cycle)
- 4.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 11 health · 6 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2025-07-31 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2025-07-31 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2025-07-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2024-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-07-30 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-07-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2023-07-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-08-22 |
| 2023-07-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-25 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Vetter Senior Living (organization) | 5%+ Direct Ownership Interest · 100% | |
| Hirschman, Bryon (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Stuhr, Brian (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Vanekeren, Glenn (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Vetter, Eldora (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Vetter, Jack (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Zamora, Tracy (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Stuhr, Brian (individual) | Corporate Officer · NOT APPLICABLE | |
| Vanekeren, Glenn (individual) | Corporate Officer · NOT APPLICABLE | |
| Vetter, Eldora (individual) | Corporate Officer · NOT APPLICABLE | |
| Vetter, Jack (individual) | Corporate Officer · NOT APPLICABLE | |
| Hirschman, Bryon (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stuhr, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vanekeren, Glenn (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vetter Senior Living (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Vetter, Eldora (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vetter, Jack (individual) | Operational/managerial Control · NOT APPLICABLE | |
| VSL Vetter Health Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Zamora, Tracy (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage of Bel Air?
Heritage of Bel Air has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Nebraska.
How many beds does Heritage of Bel Air have?
It has 112 certified beds and cares for about 105 residents per day.
Has Heritage of Bel Air been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Heritage of Bel Air?
It is part of Vetter Senior Living and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heritage of Bel Air?
(402) 371-4991. The facility is located at 1203 North 13th Street, Norfolk, NE 68701.
Other nursing homes in Norfolk
-
St. Joseph's Rehabilitation and Care Center
Nursing Home · Norfolk, NE · 83 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.