Emerald Nursing & Rehab Omaha

Nursing Home · Omaha, NE

CMS overall rating 1/5 SFF candidate For profit - Corporation

CMS certification number285097
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.

Contact & location

5505 Grover Street
Omaha, NE 68106
Douglas County
Phone
(402) 558-0225
ZIP code
68106 – all care providers

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Facility details

Certified beds
155
Residents per day
65.3 (42% occupied)
Ownership
For profit - Corporation
Legal name
Omaha Operations LLC
Chain
Emerald Healthcare (14 facilities, avg 1.3★)
Medicare certified since
May 18, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.8
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.2
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.43 (state 3.98 · U.S. 3.86)
Registered nurses (RN)
0.34 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.68 (state 0.67 · U.S. 0.86)
Nurse aides
2.41 (state 2.64 · U.S. 2.32)
Weekend total
3.03 (state 3.49 · U.S. 3.42)
Nursing staff turnover
60.3 (state 48.7 · U.S. 45.8)%
RN turnover
75.0 (state 44.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 21, 2026
Health deficiencies (last cycle)
30.0 (state 7.2 · U.S. 9.3)
From complaints
21
Citations on record (3 years)
58 health · 22 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-03 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-06-30
2026-06-03 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-06-30
2026-06-03 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-30
2026-06-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-30
2026-06-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-30
2026-04-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-21
2026-03-12 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-05
2026-03-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-05
2026-03-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-05
2026-03-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-05
2026-03-12 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-05
2026-03-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-05
2026-01-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2026-01-21 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2025-11-18 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-09
2025-11-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-09
2025-11-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-09
2025-02-06 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
F0626 · Resident Rights Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-02-21
2025-02-06 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-21
2025-02-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-09
2025-02-06 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-21
2025-02-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-09
2024-12-05 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-19
2024-11-21 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-11
2024-09-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2024-10-16
2024-09-24 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-09-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-03-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-10
2023-12-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-01-27
2023-08-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-09-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $47,034 in fines.

DateTypeAmount
2025-02-06Payment Denial85 days payment denial
2025-02-06Fine$10,358
2024-09-24Fine$36,676

Ownership & management

NameRoleSince
Bank of Oklahoma (organization)Administrator · NOT APPLICABLE
Emerald Healthcare LLC (organization)Administrator · NOT APPLICABLE
Evolve Therapy Services LLC (organization)Administrator · NOT APPLICABLE
Fish, Amy (individual)Administrator · NOT APPLICABLE
Fleischmann, David (individual)Administrator · NOT APPLICABLE
Franklin, Brenda (individual)Administrator · NOT APPLICABLE
Gopin, Brian (individual)Administrator · NOT APPLICABLE
Knudsen, Liberty (individual)Administrator · NOT APPLICABLE
Limestone Fiscal Services LLC (organization)Administrator · NOT APPLICABLE
Pilege, Kristina (individual)Administrator · NOT APPLICABLE
Sattar, Arif (individual)Administrator · NOT APPLICABLE
Saul N Friedman & Company (organization)Administrator · NOT APPLICABLE
Wellsky Corporation (organization)Administrator · NOT APPLICABLE
Wichman, Jeri Jo (individual)Administrator · NOT APPLICABLE
Zimmet Healthcare Services Group LLC (organization)Administrator · NOT APPLICABLE
Bank of Oklahoma (organization)Operational/managerial Control · NOT APPLICABLE
Emerald Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Evolve Therapy Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Fish, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Fleischmann, David (individual)Operational/managerial Control · NOT APPLICABLE
Franklin, Brenda (individual)Operational/managerial Control · NOT APPLICABLE
Gopin, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Knudsen, Liberty (individual)Operational/managerial Control · NOT APPLICABLE
Limestone Fiscal Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Pilege, Kristina (individual)Operational/managerial Control · NOT APPLICABLE
Sattar, Arif (individual)Operational/managerial Control · NOT APPLICABLE
Saul N Friedman & Company (organization)Operational/managerial Control · NOT APPLICABLE
Wellsky Corporation (organization)Operational/managerial Control · NOT APPLICABLE
Wichman, Jeri Jo (individual)Operational/managerial Control · NOT APPLICABLE
Zimmet Healthcare Services Group LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Emerald Nursing & Rehab Omaha?

Emerald Nursing & Rehab Omaha has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Nebraska.

How many beds does Emerald Nursing & Rehab Omaha have?

It has 155 certified beds and cares for about 65 residents per day.

Has Emerald Nursing & Rehab Omaha been fined?

Yes. CMS lists 3 penalties totaling $47,034 in the last three years.

Who owns Emerald Nursing & Rehab Omaha?

It is part of Emerald Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Emerald Nursing & Rehab Omaha?

(402) 558-0225. The facility is located at 5505 Grover Street, Omaha, NE 68106.

Other nursing homes in Omaha

Compare all nursing homes in Omaha, NE →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.