Neighborhoods at Quail Creek, the

Nursing Home · Springfield, MO

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number265799

Contact & location

1514 West Lark
Springfield, MO 65810
Greene County
Phone
(417) 889-1275
ZIP code
65810 – all care providers

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Facility details

Certified beds
120
Residents per day
92.6 (77% occupied)
Ownership
For profit - Limited Liability company
Legal name
R H Montgomery Properties, INC
Chain
Americare Senior Living (23 facilities, avg 3.6★)
Medicare certified since
January 11, 2006
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.2
Quality measures★★★★★ 2/5
State avg 2.7
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.16 (state 3.43 · U.S. 3.86)
Registered nurses (RN)
0.67 (state 0.46 · U.S. 0.69)
Licensed practical nurses
0.97 (state 0.68 · U.S. 0.86)
Nurse aides
2.52 (state 2.29 · U.S. 2.32)
Weekend total
3.69 (state 3.02 · U.S. 3.42)
Nursing staff turnover
40.0 (state 56.0 · U.S. 45.8)%
RN turnover
50.0 (state 47.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 16, 2024
Health deficiencies (last cycle)
10.0 (state 11.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
24 health · 18 fire safety
DateCitationSeverityStatus
2026-06-26 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2024-08-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-08-16 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-29
2024-05-14 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-05
2024-04-18 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-20
2022-10-03 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-22
2022-10-03 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-22
2022-10-03 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-22
2022-10-03 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-22
2022-10-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-22
2019-10-15 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-11-20
2019-10-15 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-11-20
2019-10-15 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-11-20
2019-10-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-20
2019-10-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-20
2019-10-15 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-20
2019-10-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Montgomery, Richard (individual)5%+ Direct Ownership Interest · 50%
Montgomery, Anna (individual)5%+ Indirect Ownership Interest · 50%
Schade, Kyle (individual)Contracted Managing Employee · NOT APPLICABLE
Reiker, James (individual)Corporate Director · NOT APPLICABLE
Schade, Kyle (individual)Corporate Officer · NOT APPLICABLE
Americare Systems, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Crosson, Clay (individual)Operational/managerial Control · NOT APPLICABLE
Windham, Eric (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Neighborhoods at Quail Creek, the?

Neighborhoods at Quail Creek, the has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Neighborhoods at Quail Creek, the have?

It has 120 certified beds and cares for about 93 residents per day.

Has Neighborhoods at Quail Creek, the been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Neighborhoods at Quail Creek, the?

It is part of Americare Senior Living and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Neighborhoods at Quail Creek, the?

(417) 889-1275. The facility is located at 1514 West Lark, Springfield, MO 65810.

Other nursing homes in Springfield

Compare all nursing homes in Springfield, MO →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.