Ozark Care & Rehab Center

CMS star ratings

Overall★★★★★ 1/5

State avg 2.5

Health inspections★★★★★ 2/5

State avg 2.8

Staffing★★★★★ 1/5

State avg 2.2

Quality measures★★★★★ 3/5

State avg 2.7

Long-stay quality★★★★★ 3/5

Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 2.90 (state 3.43 · U.S. 3.86)
Registered nurses (RN): 0.41 (state 0.46 · U.S. 0.69)
Licensed practical nurses: 0.55 (state 0.68 · U.S. 0.86)
Nurse aides: 1.94 (state 2.29 · U.S. 2.32)
Weekend total: 2.62 (state 3.02 · U.S. 3.42)
Nursing staff turnover: —
RN turnover: —

Inspections

Last standard inspection: December 12, 2024
Health deficiencies (last cycle): 10.0 (state 11.5 · U.S. 9.3)
From complaints: 5
Citations on record (3 years): 38 health · 16 fire safety · includes immediate jeopardy

Date	Citation	Severity	Status
2026-03-02	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2026-03-11
2026-03-02	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-03-11
2026-01-22	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2026-02-27
2026-01-22	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-02-27
2025-12-12	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2025-11-14
2025-06-03	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-07-04
2025-03-20	Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2025-05-02
2025-03-20	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-05-02
2025-03-20	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-05-02
2024-12-12	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2025-01-10
2024-12-12	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-01-10
2024-12-12	Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-10
2024-12-12	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-10
2024-12-12	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-01-10
2024-09-12	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection	F No actual harm, potential for more than minimal harm	Corrected 2024-10-27
2024-09-12	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-10-27
2024-09-12	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-10-27
2024-07-30	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	J Immediate jeopardy to resident health or safety	Corrected 2024-09-13
2024-07-30	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies · complaint inspection	F No actual harm, potential for more than minimal harm	Corrected 2024-09-13
2024-03-06	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection	J Immediate jeopardy to resident health or safety	Corrected 2024-02-20
2023-10-24	Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-10-10
2023-09-08	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-10-23
2023-05-12	Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-08-24
2023-05-12	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2023-05-12	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-26
2020-01-09	Have enough outside ventilation via a window or mechanical ventilation, or both. F0923 · Environmental Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2020-02-22
2020-01-09	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-02-22
2020-01-09	Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-02-22
2020-01-09	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-02-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $48,557 in fines.

Date	Type	Amount
2024-07-30	Payment Denial	53 days payment denial
2024-07-30	Fine	$32,911
2024-03-06	Fine	$15,646

Ownership & management

Name	Role	Since
Ebg Health Care IV, INC. (organization)	5%+ Direct Ownership Interest
Gourley, Ewing (individual)	5%+ Direct Ownership Interest
Ebg Health Care IV, INC. (organization)	5%+ Mortgage Interest · NOT APPLICABLE
Gourley, Ewing (individual)	Corporate Director · NOT APPLICABLE
Gourley, Ewing (individual)	Corporate Officer · NOT APPLICABLE
Baker, Summer (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Ozark Care & Rehab Center?

Ozark Care & Rehab Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.

How many beds does Ozark Care & Rehab Center have?

It has 93 certified beds and cares for about 81 residents per day.

Has Ozark Care & Rehab Center been fined?

Yes. CMS lists 3 penalties totaling $48,557 in the last three years.

What is the phone number of Ozark Care & Rehab Center?

(417) 581-7126. The facility is located at 1486 North Riverside RD, Ozark, MO 65721.

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Ozark Riverview Manor Nursing Home · Ozark, MO · 90 beds ★★★

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Contact & location

Facility details