Ozark Riverview Manor
Nursing Home · Ozark, MO
CMS certification number265464
Contact & location
1200 West Hall,Ozark, MO 65721
Christian County
- Phone
- (417) 581-6025
- ZIP code
- 65721 – all care providers
Facility details
- Certified beds
- 90
- Residents per day
- 79.8 (89% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Willow Health Care INC
- Medicare certified since
- August 5, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.15 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.56 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.31 (state 0.68 · U.S. 0.86)
- Nurse aides
- 2.28 (state 2.29 · U.S. 2.32)
- Weekend total
- 2.67 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 63.0 (state 56.0 · U.S. 45.8)%
- RN turnover
- 33.3 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 17, 2025
- Health deficiencies (last cycle)
- 11.0 (state 11.5 · U.S. 9.3)
- From complaints
- 1
- Infection control citations
- 1
- Citations on record (3 years)
- 21 health · 19 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-25 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2025-12-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Provide or get specialized rehabilitative services as required for a resident. F0825 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-12-17 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2026-01-30 |
| 2024-04-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-10 |
| 2024-02-26 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-09 |
| 2024-02-26 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-09 |
| 2024-02-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-09 |
| 2024-02-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-09 |
| 2024-02-26 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-09 |
| 2024-02-26 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-09 |
| 2023-08-25 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-11 |
| 2023-08-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-08-02 |
| 2022-01-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Willow Health Care INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Amyx, Tracey (individual) | Corporate Officer · NOT APPLICABLE | |
| Counts, Emily (individual) | Corporate Officer · NOT APPLICABLE | |
| Willow Health Care INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Amyx, Tracey (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Counts, Emily (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Williamson, Jackie (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Ozark Riverview Manor?
Ozark Riverview Manor has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does Ozark Riverview Manor have?
It has 90 certified beds and cares for about 80 residents per day.
Has Ozark Riverview Manor been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Ozark Riverview Manor?
(417) 581-6025. The facility is located at 1200 West Hall,, Ozark, MO 65721.
Other nursing homes in Ozark
-
Ozark Care & Rehab Center
Nursing Home · Ozark, MO · 93 beds
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.