Woodlake Healthcare and Rehabilitation Center
Nursing Home · Crystal, MN
CMS certification number245518
Contact & location
8000 Bass Lake RoadCrystal, MN 55428
Hennepin County
- Phone
- (763) 531-5000
- ZIP code
- 55428 – all care providers
Facility details
- Certified beds
- 188
- Residents per day
- 168.5 (90% occupied)
- Ownership
- For profit - Individual
- Legal name
- New Hope Operator LLC
- Medicare certified since
- February 1, 1988
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.28 (state 4.19 · U.S. 3.86)
- Registered nurses (RN)
- 0.90 (state 1.06 · U.S. 0.69)
- Licensed practical nurses
- 1.00 (state 0.61 · U.S. 0.86)
- Nurse aides
- 2.38 (state 2.52 · U.S. 2.32)
- Weekend total
- 3.99 (state 3.71 · U.S. 3.42)
- Nursing staff turnover
- 28.2 (state 42.2 · U.S. 45.8)%
- RN turnover
- 28.6 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- December 18, 2025
- Health deficiencies (last cycle)
- 5.0 (state 7.0 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 25 health · 24 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-18 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-09-12 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-21 |
| 2025-09-12 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-21 |
| 2025-07-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2024-11-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-10-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-10-25 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-10-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-10-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-02-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-15 |
| 2024-02-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-15 |
| 2024-01-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-26 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-26 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-26 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-26 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-23 |
| 2024-01-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-09 |
| 2023-12-28 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-19 |
| 2023-12-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-19 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| New Hope Operator Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| CCP MN Holdings, LLC (organization) | 5%+ Indirect Ownership Interest | |
| Knobel, Reuven (individual) | 5%+ Indirect Ownership Interest | |
| MN HC Partnership 102 LLC (organization) | 5%+ Indirect Ownership Interest | |
| MN Holdings 102 LLC (organization) | 5%+ Indirect Ownership Interest | |
| New Hope HC LLC (organization) | 5%+ Indirect Ownership Interest | |
| Rsyt 2024 Family Trust (organization) | 5%+ Indirect Ownership Interest | |
| Ryst 2024 Family Trust (organization) | 5%+ Indirect Ownership Interest | |
| Tarlow, Leon (individual) | 5%+ Indirect Ownership Interest | |
| The Alliven Group LLC (organization) | 5%+ Indirect Ownership Interest | |
| Tsi Family Trust 2024 (organization) | 5%+ Indirect Ownership Interest | |
| Popular Bank (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| 8000 Bass Lake Road LLC (organization) | Administrator · NOT APPLICABLE | |
| Brady, Jaime (individual) | Administrator · NOT APPLICABLE | |
| CCP MN Holdings, LLC (organization) | Administrator · NOT APPLICABLE | |
| Centralized Business Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Chnh Consulting LLC (organization) | Administrator · NOT APPLICABLE | |
| Cliftonlarsonallen LLP (organization) | Administrator · NOT APPLICABLE | |
| Digacore Consulting (organization) | Administrator · NOT APPLICABLE | |
| Gottesman, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Knobel, Reuven (individual) | Administrator · NOT APPLICABLE | |
| LT Care Acquisition Corp (organization) | Administrator · NOT APPLICABLE | |
| MN HC Partnership 102 LLC (organization) | Administrator · NOT APPLICABLE | |
| MN Holdings 102 LLC (organization) | Administrator · NOT APPLICABLE | |
| Murphy, Kelly (individual) | Administrator · NOT APPLICABLE | |
| New Hope HC LLC (organization) | Administrator · NOT APPLICABLE | |
| New Hope Operator Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| New Hope Realty Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Rasquinha, Clemencia (individual) | Administrator · NOT APPLICABLE | |
| Ryst 2024 Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Schmitz, Michaela (individual) | Administrator · NOT APPLICABLE | |
| Taylor, Robert (individual) | Administrator · NOT APPLICABLE | |
| The Alliven Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Tsi Family Trust 2024 (organization) | Administrator · NOT APPLICABLE | |
| Turning Point Consulting LLC (organization) | Administrator · NOT APPLICABLE | |
| Knobel, Reuven (individual) | Corporate Officer · NOT APPLICABLE | |
| Tarlow, Leon (individual) | Corporate Officer · NOT APPLICABLE | |
| Brady, Jaime (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Schmitz, Michaela (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Taylor, Robert (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Brady, Jaime (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Knobel, Reuven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Murphy, Kelly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| New Hope Operator Holdings LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Rasquinha, Clemencia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schmitz, Michaela (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tarlow, Leon (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Taylor, Robert (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Woodlake Healthcare and Rehabilitation Center?
Woodlake Healthcare and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.
How many beds does Woodlake Healthcare and Rehabilitation Center have?
It has 188 certified beds and cares for about 169 residents per day.
Has Woodlake Healthcare and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Woodlake Healthcare and Rehabilitation Center?
(763) 531-5000. The facility is located at 8000 Bass Lake Road, Crystal, MN 55428.
Other nursing homes in Crystal
-
The Terrace at Crystal LLC
Nursing Home · Crystal, MN · 85 beds
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.