Viewcrest Health Center
Nursing Home · Duluth, MN
CMS certification number245414
Contact & location
3111 Church StreetDuluth, MN 55811
St. Louis County
- Phone
- (218) 727-8801
- ZIP code
- 55811 – all care providers
Facility details
- Certified beds
- 88
- Residents per day
- 83.9 (95% occupied)
- Ownership
- Non profit - Church related
- Legal name
- Duluth Health Services
- Chain
- ST. Francis Health Services (14 facilities, avg 2.8★)
- Medicare certified since
- January 1, 1987
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.44 (state 4.19 · U.S. 3.86)
- Registered nurses (RN)
- 0.74 (state 1.06 · U.S. 0.69)
- Licensed practical nurses
- 0.29 (state 0.61 · U.S. 0.86)
- Nurse aides
- 2.41 (state 2.52 · U.S. 2.32)
- Weekend total
- 3.14 (state 3.71 · U.S. 3.42)
- Nursing staff turnover
- 52.3 (state 42.2 · U.S. 45.8)%
- RN turnover
- 42.1 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 21, 2025
- Health deficiencies (last cycle)
- 1.0 (state 7.0 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 25 health · 11 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-07-07 |
| 2025-03-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-03-14 |
| 2024-08-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-07-11 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-07-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-07-11 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-07-11 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-07-11 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-14 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-05-10 |
| 2024-02-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-02-12 |
| 2023-09-21 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Assure the security of all personal funds of residents deposited with the facility. F0570 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-09-21 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
6 penalties in the last three years, including $71,076 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-06-02 | Payment Denial | 5 days payment denial |
| 2026-06-02 | Fine | $19,635 |
| 2025-03-21 | Fine | $17,345 |
| 2024-07-11 | Fine | $10,839 |
| 2024-05-14 | Fine | $14,433 |
| 2024-02-14 | Fine | $8,824 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bach, Curtis (individual) | Administrator · NOT APPLICABLE | |
| Barry, Heidi (individual) | Administrator · NOT APPLICABLE | |
| Big Stone Therapies, INC (organization) | Administrator · NOT APPLICABLE | |
| Boyum, Britney (individual) | Administrator · NOT APPLICABLE | |
| Burrows, Amanda (individual) | Administrator · NOT APPLICABLE | |
| Caspers, Megan (individual) | Administrator · NOT APPLICABLE | |
| Christensen, Drew (individual) | Administrator · NOT APPLICABLE | |
| Dripps, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Edin, Colt (individual) | Administrator · NOT APPLICABLE | |
| Ehlers, Douglas (individual) | Administrator · NOT APPLICABLE | |
| Eide Bailly LLP (organization) | Administrator · NOT APPLICABLE | |
| Fishel, Chester (individual) | Administrator · NOT APPLICABLE | |
| Goodnough, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Granheim, Kascie (individual) | Administrator · NOT APPLICABLE | |
| Hanneken, Michelle (individual) | Administrator · NOT APPLICABLE | |
| Hejhal, Roxanne (individual) | Administrator · NOT APPLICABLE | |
| Hofmann, Reed (individual) | Administrator · NOT APPLICABLE | |
| Laflamme, Darren (individual) | Administrator · NOT APPLICABLE | |
| Lair, Michael (individual) | Administrator · NOT APPLICABLE | |
| Letich, Elizabeth (individual) | Administrator · NOT APPLICABLE | |
| Lienemann, Steven (individual) | Administrator · NOT APPLICABLE | |
| Luetmer, John (individual) | Administrator · NOT APPLICABLE | |
| Marlow, Jina (individual) | Administrator · NOT APPLICABLE | |
| Nelson, Patrick (individual) | Administrator · NOT APPLICABLE | |
| Oliphant, Miranda (individual) | Administrator · NOT APPLICABLE | |
| Peterson-Devries, Cami (individual) | Administrator · NOT APPLICABLE | |
| Raw, Carol (individual) | Administrator · NOT APPLICABLE | |
| Rentz, Laura (individual) | Administrator · NOT APPLICABLE | |
| Rentz, Mark (individual) | Administrator · NOT APPLICABLE | |
| Rentz, Paul (individual) | Administrator · NOT APPLICABLE | |
| Ryan, Ben (individual) | Administrator · NOT APPLICABLE | |
| Ryan, Geoffrey (individual) | Administrator · NOT APPLICABLE | |
| Schneider, Todd (individual) | Administrator · NOT APPLICABLE | |
| Slivensky, Jane (individual) | Administrator · NOT APPLICABLE | |
| ST. Francis Health Services of Morris, INC (organization) | Administrator · NOT APPLICABLE | |
| Stock, Kelsey (individual) | Administrator · NOT APPLICABLE | |
| Tepovich, Nicholas (individual) | Administrator · NOT APPLICABLE | |
| Thompson, Renee (individual) | Administrator · NOT APPLICABLE | |
| Tomoson, April (individual) | Administrator · NOT APPLICABLE | |
| Walker, Amy (individual) | Administrator · NOT APPLICABLE | |
| Wick, Ashley (individual) | Administrator · NOT APPLICABLE | |
| Wiese, Lorraine (individual) | Administrator · NOT APPLICABLE | |
| Wolf, Jordan (individual) | Administrator · NOT APPLICABLE | |
| Bach, Curtis (individual) | Corporate Director · NOT APPLICABLE | |
| Dripps, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Ehlers, Douglas (individual) | Corporate Director · NOT APPLICABLE | |
| Goodnough, Jennifer (individual) | Corporate Director · NOT APPLICABLE | |
| Gramm, Timothy (individual) | Corporate Director · NOT APPLICABLE | |
| Lair, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Lienemann, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Luetmer, John (individual) | Corporate Director · NOT APPLICABLE | |
| Nelson, Patrick (individual) | Corporate Director · NOT APPLICABLE | |
| Raw, Carol (individual) | Corporate Director · NOT APPLICABLE | |
| Rentz, Laura (individual) | Corporate Director · NOT APPLICABLE | |
| Rentz, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Schneider, Todd (individual) | Corporate Director · NOT APPLICABLE | |
| Wiese, Lorraine (individual) | Corporate Director · NOT APPLICABLE | |
| Bach, Curtis (individual) | Corporate Officer · NOT APPLICABLE | |
| Peterson-Devries, Cami (individual) | Corporate Officer · NOT APPLICABLE | |
| ST. Francis Health Services of Morris, INC (organization) | Direct Ownership Interest · NOT APPLICABLE |
Frequently asked questions
What is the rating of Viewcrest Health Center?
Viewcrest Health Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.
How many beds does Viewcrest Health Center have?
It has 88 certified beds and cares for about 84 residents per day.
Has Viewcrest Health Center been fined?
Yes. CMS lists 6 penalties totaling $71,076 in the last three years.
Who owns Viewcrest Health Center?
It is part of ST. Francis Health Services and is classified as non profit - church related. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Viewcrest Health Center?
(218) 727-8801. The facility is located at 3111 Church Street, Duluth, MN 55811.
Other nursing homes in Duluth
-
Ecumen Lakeshore
Nursing Home · Duluth, MN · 60 beds
★★★★★ -
Bayshore Residence and Rehabilitation Center
Nursing Home · Duluth, MN · 140 beds
★★ -
Hilltop Healthcare Rehabilitation and Skilled Nurs
Nursing Home · Duluth, MN · 140 beds
★★ -
The North Shore Estates LLC
Nursing Home · Duluth, MN · 70 beds
★★ -
Aftenro Home
Nursing Home · Duluth, MN · 54 beds
★ -
Benedictine Health Center
Nursing Home · Duluth, MN · 96 beds
★ -
Franciscan Health Center
Nursing Home · Duluth, MN · 47 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.