Franciscan Health Center

Nursing Home · Duluth, MN

CMS overall rating 1/5 Non profit - Corporation

CMS certification number245258

Contact & location

3910 Minnesota Avenue
Duluth, MN 55802
St. Louis County
Phone
(218) 727-8933
ZIP code
55802 – all care providers

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Facility details

Certified beds
47
Residents per day
36.6 (78% occupied)
Ownership
Non profit - Corporation
Legal name
Duluth Health Services
Chain
ST. Francis Health Services (14 facilities, avg 2.8★)
Medicare certified since
February 1, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 4.1
Quality measures★★★★★ 1/5
State avg 3.1
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.80 (state 4.19 · U.S. 3.86)
Registered nurses (RN)
1.19 (state 1.06 · U.S. 0.69)
Licensed practical nurses
0.39 (state 0.61 · U.S. 0.86)
Nurse aides
2.22 (state 2.52 · U.S. 2.32)
Weekend total
3.26 (state 3.71 · U.S. 3.42)
Nursing staff turnover
46.2 (state 42.2 · U.S. 45.8)%
RN turnover
31.3 (state 38.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 27, 2026
Health deficiencies (last cycle)
14.0 (state 7.0 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
41 health · 13 fire safety
DateCitationSeverityStatus
2026-02-27 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-02-27 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-01-29 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-27
2024-12-12 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 The resident has the right to receive notices in a format and a language he or she understands.
F0574 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-12 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-08-09 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-06
2024-08-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-06
2024-08-09 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-06
2024-03-19 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-15
2024-03-19 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-15
2023-10-05 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Assure the security of all personal funds of residents deposited with the facility.
F0570 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-22
2023-10-05 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-11-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bach, Curtis (individual)Administrator · NOT APPLICABLE
Bakke, Christine (individual)Administrator · NOT APPLICABLE
Big Stone Therapies, INC (organization)Administrator · NOT APPLICABLE
Boit, Sammy (individual)Administrator · NOT APPLICABLE
Burrows, Amanda (individual)Administrator · NOT APPLICABLE
Caspers, Megan (individual)Administrator · NOT APPLICABLE
Deroche, Kayla (individual)Administrator · NOT APPLICABLE
Edin, Colt (individual)Administrator · NOT APPLICABLE
Eide Bailly LLP (organization)Administrator · NOT APPLICABLE
Erdahl, John (individual)Administrator · NOT APPLICABLE
Fellman, Linda (individual)Administrator · NOT APPLICABLE
Fishel, Chester (individual)Administrator · NOT APPLICABLE
Goodnough, Jennifer (individual)Administrator · NOT APPLICABLE
Granheim, Kascie (individual)Administrator · NOT APPLICABLE
Hanneken, Michelle (individual)Administrator · NOT APPLICABLE
Hejhal, Roxanne (individual)Administrator · NOT APPLICABLE
Hofmann, Reed (individual)Administrator · NOT APPLICABLE
Hondl, Jessica (individual)Administrator · NOT APPLICABLE
Marlow, Jina (individual)Administrator · NOT APPLICABLE
Murray, Alexis (individual)Administrator · NOT APPLICABLE
Peterson-Devries, Cami (individual)Administrator · NOT APPLICABLE
Raw, Carol (individual)Administrator · NOT APPLICABLE
Rentz, Mark (individual)Administrator · NOT APPLICABLE
Ryan, Ben (individual)Administrator · NOT APPLICABLE
Ryan, Geoffrey (individual)Administrator · NOT APPLICABLE
Stock, Kelsey (individual)Administrator · NOT APPLICABLE
Sundal-Yetka, Lisa (individual)Administrator · NOT APPLICABLE
Thompson, Renee (individual)Administrator · NOT APPLICABLE
Tomoson, April (individual)Administrator · NOT APPLICABLE
Walker, Amy (individual)Administrator · NOT APPLICABLE
Wolf, Jordan (individual)Administrator · NOT APPLICABLE
Bach, Curtis (individual)Corporate Director · NOT APPLICABLE
Dripps, Daniel (individual)Corporate Director · NOT APPLICABLE
Ehlers, Douglas (individual)Corporate Director · NOT APPLICABLE
Goodnough, Jennifer (individual)Corporate Director · NOT APPLICABLE
Gramm, Timothy (individual)Corporate Director · NOT APPLICABLE
Lair, Michael (individual)Corporate Director · NOT APPLICABLE
Lienemann, Steven (individual)Corporate Director · NOT APPLICABLE
Luetmer, John (individual)Corporate Director · NOT APPLICABLE
Nelson, Patrick (individual)Corporate Director · NOT APPLICABLE
Peterson-Devries, Cami (individual)Corporate Director · NOT APPLICABLE
Raw, Carol (individual)Corporate Director · NOT APPLICABLE
Rentz, Laura (individual)Corporate Director · NOT APPLICABLE
Rentz, Paul (individual)Corporate Director · NOT APPLICABLE
Schneider, Todd (individual)Corporate Director · NOT APPLICABLE
Wiese, Lorraine (individual)Corporate Director · NOT APPLICABLE
Bach, Curtis (individual)Corporate Officer · NOT APPLICABLE
Peterson-Devries, Cami (individual)Corporate Officer · NOT APPLICABLE
Raw, Carol (individual)Corporate Officer · NOT APPLICABLE
Raw, Carol (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Dripps, Daniel (individual)Managing Control - Governing Body · NOT APPLICABLE
Ehlers, Douglas (individual)Managing Control - Governing Body · NOT APPLICABLE
Goodnough, Jennifer (individual)Managing Control - Governing Body · NOT APPLICABLE
Gramm, Timothy (individual)Managing Control - Governing Body · NOT APPLICABLE
Lair, Michael (individual)Managing Control - Governing Body · NOT APPLICABLE
Lienemann, Steven (individual)Managing Control - Governing Body · NOT APPLICABLE
Luetmer, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Marlow, Jina (individual)Managing Control - Governing Body · NOT APPLICABLE
Nelson, Patrick (individual)Managing Control - Governing Body · NOT APPLICABLE
Rentz, Laura (individual)Managing Control - Governing Body · NOT APPLICABLE

Frequently asked questions

What is the rating of Franciscan Health Center?

Franciscan Health Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Minnesota.

How many beds does Franciscan Health Center have?

It has 47 certified beds and cares for about 37 residents per day.

Has Franciscan Health Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Franciscan Health Center?

It is part of ST. Francis Health Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Franciscan Health Center?

(218) 727-8933. The facility is located at 3910 Minnesota Avenue, Duluth, MN 55802.

Other nursing homes in Duluth

Compare all nursing homes in Duluth, MN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.