The Lakeland Center

Nursing Home · Southfield, MI

CMS overall rating 1/5 For profit - Corporation

CMS certification number235589

Contact & location

26900 Franklin Road
Southfield, MI 48034
Oakland County
Phone
(248) 350-8070
ZIP code
48034 – all care providers

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Facility details

Certified beds
91
Residents per day
87.0 (96% occupied)
Ownership
For profit - Corporation
Legal name
Lakeland Neuro Care Center PTR
Chain
Optalis Health & Rehabilitation (36 facilities, avg 2.4★)
Medicare certified since
March 4, 1999
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.69 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.78 · U.S. 0.69)
Licensed practical nurses
1.40 (state 0.88 · U.S. 0.86)
Nurse aides
1.73 (state 2.33 · U.S. 2.32)
Weekend total
3.35 (state 3.50 · U.S. 3.42)
Nursing staff turnover
62.4 (state 44.1 · U.S. 45.8)%
RN turnover
72.7 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 11, 2026
Health deficiencies (last cycle)
22.0 (state 10.1 · U.S. 9.3)
From complaints
14
Citations on record (3 years)
43 health · 14 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-05-06 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-02
2026-02-11 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Have a Compliance and Ethics Program.
F0895 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2026-02-11 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-01
2025-08-19 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-29
2025-07-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-17
2025-07-02 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-21
2025-04-03 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-04-23
2024-11-19 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-11-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-05
2024-07-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-02
2024-05-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-05-29
2024-01-31 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-19
2024-01-31 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-19
2024-01-31 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-20
2024-01-31 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-19
2024-01-31 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-19
2024-01-31 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $15,926 in fines.

DateTypeAmount
2024-05-29Fine$15,926

Ownership & management

NameRoleSince
Reh 1 Corporation (organization)5%+ Direct Ownership Interest · 100%
Enid Barden Trust (organization)5%+ Indirect Ownership Interest · 9%
Patel, Pinal (individual)5%+ Indirect Ownership Interest · 30%
Pomeroy Delaware Investments #2, LLC (organization)5%+ Indirect Ownership Interest · 31%
Shah, Nayana (individual)5%+ Indirect Ownership Interest · 30%
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Coca Soto, Doris (individual)Administrator · NOT APPLICABLE
Conner, Marianne (individual)Administrator · NOT APPLICABLE
Enid Barden Trust (organization)Administrator · NOT APPLICABLE
Lakeland Ventures LLC (organization)Administrator · NOT APPLICABLE
Lakeland Victory Holdings LLC (organization)Administrator · NOT APPLICABLE
Optum Management Solutions. INC (organization)Administrator · NOT APPLICABLE
Patel, Pinal (individual)Administrator · NOT APPLICABLE
Pemberton, Misty (individual)Administrator · NOT APPLICABLE
Pomeroy Delaware Investments #2, LLC (organization)Administrator · NOT APPLICABLE
Schlaupitz Madhavan (organization)Administrator · NOT APPLICABLE
Shah, Nayana (individual)Administrator · NOT APPLICABLE
Sharon, Robert (individual)Administrator · NOT APPLICABLE
Reh 1 Corporation (organization)General Partnership Interest · NOT APPLICABLE
Dunn, Charles (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Shah, Hemant (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Enid Barden Trust (organization)Limited Partnership Interest · NOT APPLICABLE
Patel, Pinal (individual)Limited Partnership Interest · NOT APPLICABLE
Pomeroy Delaware Investments #2, LLC (organization)Limited Partnership Interest · NOT APPLICABLE
Shah, Nayana (individual)Limited Partnership Interest · NOT APPLICABLE
Patel, Rajan (individual)Managing Control - Governing Body · NOT APPLICABLE
Coca Soto, Doris (individual)Operational/managerial Control · NOT APPLICABLE
Ferguson, Damita (individual)Operational/managerial Control · NOT APPLICABLE
Optum Management Solutions. INC (organization)Operational/managerial Control · NOT APPLICABLE
Patel, Rajan (individual)Operational/managerial Control · NOT APPLICABLE
Pemberton, Misty (individual)Operational/managerial Control · NOT APPLICABLE
Sharon, Robert (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Lakeland Center?

The Lakeland Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does The Lakeland Center have?

It has 91 certified beds and cares for about 87 residents per day.

Has The Lakeland Center been fined?

Yes. CMS lists 1 penalty totaling $15,926 in the last three years.

Who owns The Lakeland Center?

It is part of Optalis Health & Rehabilitation and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Lakeland Center?

(248) 350-8070. The facility is located at 26900 Franklin Road, Southfield, MI 48034.

Other nursing homes in Southfield

Compare all nursing homes in Southfield, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.