Evergreen Health and Rehabilitation Center
Nursing Home · Southfield, MI
Contact & location
19933 West Thirteen Mile RoadSouthfield, MI 48076
Oakland County
- Phone
- (248) 203-9000
- ZIP code
- 48076 – all care providers
Facility details
- Certified beds
- 172
- Residents per day
- 156.7 (91% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Evergreen Health and Rehabilitation Center LLC
- Chain
- Optalis Health & Rehabilitation (36 facilities, avg 2.4★)
- Medicare certified since
- November 7, 1997
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.91 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 0.46 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 1.48 (state 0.88 · U.S. 0.86)
- Nurse aides
- 1.97 (state 2.33 · U.S. 2.32)
- Weekend total
- 3.41 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 46.0 (state 44.1 · U.S. 45.8)%
- RN turnover
- 39.1 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- September 11, 2025
- Health deficiencies (last cycle)
- 9.0 (state 10.1 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 61 health · 6 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-07 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-04-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2025-09-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-11 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-11 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-09-11 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-07 |
| 2025-08-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-22 |
| 2025-04-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-30 |
| 2025-04-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-02-20 | Give the resident's representative the ability to exercise the resident's rights. F0551 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-11 |
| 2025-02-20 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-06 |
| 2024-12-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-08-07 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. F0563 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Honor the resident's right to choose his or her attending physician. F0555 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. F0559 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-08-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-17 |
| 2024-07-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-11 |
| 2024-05-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2024-05-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2024-03-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-02 |
| 2024-03-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-02 |
| 2024-03-14 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-03-14 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-03-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-27 |
| 2024-03-14 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-03-14 | Provide or get specialized rehabilitative services as required for a resident. F0825 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-01-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-15 |
| 2024-01-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-15 |
| 2023-11-15 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-15 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-15 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-06-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-07-28 |
| 2023-06-29 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-07-28 |
| 2023-06-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
| 2023-06-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
| 2023-06-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
| 2023-06-29 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
| 2023-06-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $28,815 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-03-14 | Fine | $28,815 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| SNW LLC (organization) | 5%+ Indirect Ownership Interest · 30% | |
| Charles Franklin LLC (organization) | Administrator · NOT APPLICABLE | |
| Charles Westland LLC (organization) | Administrator · NOT APPLICABLE | |
| Cliftonlarsonallen LLP (organization) | Administrator · NOT APPLICABLE | |
| Conner, Marianne (individual) | Administrator · NOT APPLICABLE | |
| Hemant Shah 2018 Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| Imam, Khaled (individual) | Administrator · NOT APPLICABLE | |
| Obs of Mi LLC (organization) | Administrator · NOT APPLICABLE | |
| Om Holdco, LLC (organization) | Administrator · NOT APPLICABLE | |
| Optalis LP Investors 1, LLC (organization) | Administrator · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Administrator · NOT APPLICABLE | |
| Paar 108 LLC (organization) | Administrator · NOT APPLICABLE | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel (organization) | Administrator · NOT APPLICABLE | |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel (organization) | Administrator · NOT APPLICABLE | |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 (organization) | Administrator · NOT APPLICABLE | |
| Rajan G Patel 2020 Irr Fam TR Uad 12-3-2020 (organization) | Administrator · NOT APPLICABLE | |
| Sharon, Robert (individual) | Administrator · NOT APPLICABLE | |
| Sikora, Keri (individual) | Administrator · NOT APPLICABLE | |
| SNW LLC (organization) | Administrator · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Dunn, Charles (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Shah, Hemant (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Patel, Rajan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sharon, Robert (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gourov, Lyudmila (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Imam, Khaled (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Optum Management Solutions. INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Patel, Rajan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sharon, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sikora, Keri (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Optalis Business Solutions LLC (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Evergreen Health and Rehabilitation Center?
Evergreen Health and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Evergreen Health and Rehabilitation Center have?
It has 172 certified beds and cares for about 157 residents per day.
Has Evergreen Health and Rehabilitation Center been fined?
Yes. CMS lists 1 penalty totaling $28,815 in the last three years.
Who owns Evergreen Health and Rehabilitation Center?
It is part of Optalis Health & Rehabilitation and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Evergreen Health and Rehabilitation Center?
(248) 203-9000. The facility is located at 19933 West Thirteen Mile Road, Southfield, MI 48076.
Other nursing homes in Southfield
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Lahser Hills Care Centre
Nursing Home · Southfield, MI · 127 beds
★★★ -
Medilodge of Southfield
Nursing Home · Southfield, MI · 182 beds
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The Lakeland Center
Nursing Home · Southfield, MI · 91 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.