Paul Oliver Memorial Hospital LTCU
Nursing Home · Frankfort, MI
CMS certification number235460
Contact & location
224 Park AvenueFrankfort, MI 49635
Benzie County
- Phone
- (231) 352-2200
- ZIP code
- 49635 – all care providers
Facility details
- Certified beds
- 35
- Residents per day
- 28.0 (80% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Paul Oliver Memorial Hospital
- Medicare certified since
- January 28, 1987
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.86 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.74 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.57 (state 0.88 · U.S. 0.86)
- Nurse aides
- 3.55 (state 2.33 · U.S. 2.32)
- Weekend total
- 5.35 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 22.5 (state 44.1 · U.S. 45.8)%
- RN turnover
- 28.6 (state 39.2 · U.S. 42.9)%
Inspections
- Last standard inspection
- May 6, 2026
- Health deficiencies (last cycle)
- 5.0 (state 10.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 5 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-12 |
| 2026-05-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-12 |
| 2026-05-06 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-12 |
| 2026-05-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-12 |
| 2026-05-06 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-12 |
| 2025-03-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2024-06-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-08-03 |
| 2024-02-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-04-07 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years.
| Date | Type | Amount |
|---|---|---|
| 2024-06-27 | Payment Denial | 8 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bloem, Kenneth (individual) | Administrator · NOT APPLICABLE | |
| Dixon, Kathy (individual) | Administrator · NOT APPLICABLE | |
| Hoppe, Ruth (individual) | Administrator · NOT APPLICABLE | |
| King, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Marinoff, Peter (individual) | Administrator · NOT APPLICABLE | |
| Menegebier, David (individual) | Administrator · NOT APPLICABLE | |
| Munson Healthcare (organization) | Administrator · NOT APPLICABLE | |
| Nelson, Timothy (individual) | Administrator · NOT APPLICABLE | |
| Ness, Edwin (individual) | Administrator · NOT APPLICABLE | |
| Page, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Postma, Brian (individual) | Administrator · NOT APPLICABLE | |
| Recchia, Dino (individual) | Administrator · NOT APPLICABLE | |
| Roberts, Owen (individual) | Administrator · NOT APPLICABLE | |
| Sanders, Mary (individual) | Administrator · NOT APPLICABLE | |
| Schultz, Vincent (individual) | Administrator · NOT APPLICABLE | |
| Takano, Sakura (individual) | Administrator · NOT APPLICABLE | |
| Thomas, Kristine (individual) | Administrator · NOT APPLICABLE | |
| Veryser, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Wood, Elaine (individual) | Administrator · NOT APPLICABLE | |
| Zenner, Bruce (individual) | Administrator · NOT APPLICABLE | |
| Konopacki, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Lanphier, Edward (individual) | Corporate Director · NOT APPLICABLE | |
| Rowland, Claudia (individual) | Corporate Director · NOT APPLICABLE | |
| Konopacki, Paul (individual) | Corporate Officer · NOT APPLICABLE | |
| Lanphier, Edward (individual) | Corporate Officer · NOT APPLICABLE | |
| Marinoff, Peter (individual) | Corporate Officer · NOT APPLICABLE | |
| Rowland, Claudia (individual) | Corporate Officer · NOT APPLICABLE | |
| Bloem, Kenneth (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dixon, Kathy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hoppe, Ruth (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| King, Jennifer (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Menegebier, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Nelson, Timothy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ness, Edwin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Page, Andrew (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Postma, Brian (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Recchia, Dino (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Roberts, Owen (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sanders, Mary (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Schultz, Vincent (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Takano, Sakura (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Thomas, Kristine (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Veryser, Thomas (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Wood, Elaine (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Zenner, Bruce (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Marinoff, Peter (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Munson Healthcare (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Paul Oliver Memorial Hospital LTCU?
Paul Oliver Memorial Hospital LTCU has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Paul Oliver Memorial Hospital LTCU have?
It has 35 certified beds and cares for about 28 residents per day.
Has Paul Oliver Memorial Hospital LTCU been fined?
Yes. CMS lists 1 penalty in the last three years.
What is the phone number of Paul Oliver Memorial Hospital LTCU?
(231) 352-2200. The facility is located at 224 Park Avenue, Frankfort, MI 49635.
Other nursing homes in Frankfort
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Maples Benzie County Medical Care
Nursing Home · Frankfort, MI · 80 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.