Maples Benzie County Medical Care

Nursing Home · Frankfort, MI

CMS overall rating 4/5 Government - County

CMS certification number235005

Contact & location

210 Maple Street
Frankfort, MI 49635
Benzie County
Phone
(231) 352-9674
ZIP code
49635 – all care providers

Open in Google Maps

Facility details

Certified beds
80
Residents per day
78.8 (99% occupied)
Ownership
Government - County
Legal name
Maples-Benzie County Medical Care Facility
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.05 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.19 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.33 (state 0.88 · U.S. 0.86)
Nurse aides
3.53 (state 2.33 · U.S. 2.32)
Weekend total
4.35 (state 3.50 · U.S. 3.42)
Nursing staff turnover
40.2 (state 44.1 · U.S. 45.8)%
RN turnover
36.4 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 14, 2026
Health deficiencies (last cycle)
7.0 (state 10.1 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
21 health · 12 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-14 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2026-01-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-13
2025-09-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-15
2025-08-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-01
2024-12-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-12-04 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-12-04 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-12-04 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-12-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-10
2024-01-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-03-04
2024-01-31 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-03-04
2024-01-31 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-04
2024-01-31 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-04
2024-01-31 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-04
2024-01-31 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-04
2024-01-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-04
2023-08-31 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-04
2023-08-31 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Maples-Benzie County Medical Care Facility (organization)5%+ Direct Ownership Interest · 100%
Garza, Megan (individual)Administrator · NOT APPLICABLE
Harrison, Scott (individual)Administrator · NOT APPLICABLE
Jowett, Gaylord (individual)Administrator · NOT APPLICABLE
Langlois, Mark (individual)Administrator · NOT APPLICABLE
Maples-Benzie County Medical Care Facility (organization)Administrator · NOT APPLICABLE
Schaffer, Donald (individual)Administrator · NOT APPLICABLE
Harrison, Scott (individual)Corporate Officer · NOT APPLICABLE
Jowett, Gaylord (individual)Corporate Officer · NOT APPLICABLE
Schaffer, Donald (individual)Corporate Officer · NOT APPLICABLE
Harrison, Scott (individual)Managing Control - Governing Body · NOT APPLICABLE
Jowett, Gaylord (individual)Managing Control - Governing Body · NOT APPLICABLE
Schaffer, Donald (individual)Managing Control - Governing Body · NOT APPLICABLE
Garza, Megan (individual)Operational/managerial Control · NOT APPLICABLE
Harrison, Scott (individual)Operational/managerial Control · NOT APPLICABLE
Jowett, Gaylord (individual)Operational/managerial Control · NOT APPLICABLE
Langlois, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Maples-Benzie County Medical Care Facility (organization)Operational/managerial Control · NOT APPLICABLE
Schaffer, Donald (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Maples Benzie County Medical Care?

Maples Benzie County Medical Care has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Maples Benzie County Medical Care have?

It has 80 certified beds and cares for about 79 residents per day.

Has Maples Benzie County Medical Care been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Maples Benzie County Medical Care?

(231) 352-9674. The facility is located at 210 Maple Street, Frankfort, MI 49635.

Other nursing homes in Frankfort

Compare all nursing homes in Frankfort, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.