Maples Benzie County Medical Care
Nursing Home · Frankfort, MI
Contact & location
210 Maple StreetFrankfort, MI 49635
Benzie County
- Phone
- (231) 352-9674
- ZIP code
- 49635 – all care providers
Facility details
- Certified beds
- 80
- Residents per day
- 78.8 (99% occupied)
- Ownership
- Government - County
- Legal name
- Maples-Benzie County Medical Care Facility
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.05 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.19 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.33 (state 0.88 · U.S. 0.86)
- Nurse aides
- 3.53 (state 2.33 · U.S. 2.32)
- Weekend total
- 4.35 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 40.2 (state 44.1 · U.S. 45.8)%
- RN turnover
- 36.4 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 14, 2026
- Health deficiencies (last cycle)
- 7.0 (state 10.1 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 21 health · 12 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-01-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-01-14 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-01-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-01-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2025-09-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-15 |
| 2025-08-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-01 |
| 2024-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-04 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-04 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-01-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-03-04 |
| 2024-01-31 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-03-04 |
| 2024-01-31 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-04 |
| 2024-01-31 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-04 |
| 2024-01-31 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-04 |
| 2024-01-31 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-04 |
| 2024-01-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-04 |
| 2023-08-31 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-04 |
| 2023-08-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-04 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Maples-Benzie County Medical Care Facility (organization) | 5%+ Direct Ownership Interest · 100% | |
| Garza, Megan (individual) | Administrator · NOT APPLICABLE | |
| Harrison, Scott (individual) | Administrator · NOT APPLICABLE | |
| Jowett, Gaylord (individual) | Administrator · NOT APPLICABLE | |
| Langlois, Mark (individual) | Administrator · NOT APPLICABLE | |
| Maples-Benzie County Medical Care Facility (organization) | Administrator · NOT APPLICABLE | |
| Schaffer, Donald (individual) | Administrator · NOT APPLICABLE | |
| Harrison, Scott (individual) | Corporate Officer · NOT APPLICABLE | |
| Jowett, Gaylord (individual) | Corporate Officer · NOT APPLICABLE | |
| Schaffer, Donald (individual) | Corporate Officer · NOT APPLICABLE | |
| Harrison, Scott (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jowett, Gaylord (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Schaffer, Donald (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Garza, Megan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Harrison, Scott (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jowett, Gaylord (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Langlois, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Maples-Benzie County Medical Care Facility (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Schaffer, Donald (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Maples Benzie County Medical Care?
Maples Benzie County Medical Care has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Maples Benzie County Medical Care have?
It has 80 certified beds and cares for about 79 residents per day.
Has Maples Benzie County Medical Care been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Maples Benzie County Medical Care?
(231) 352-9674. The facility is located at 210 Maple Street, Frankfort, MI 49635.
Other nursing homes in Frankfort
-
Paul Oliver Memorial Hospital LTCU
Nursing Home · Frankfort, MI · 35 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.