Medilodge of Gaylord
Nursing Home · Gaylord, MI
CMS certification number235350
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
508 Random LakeGaylord, MI 49735
Otsego County
- Phone
- (989) 732-3508
- ZIP code
- 49735 – all care providers
Facility details
- Certified beds
- 96
- Residents per day
- 71.9 (75% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Gaylord Opco LLC
- Chain
- Medilodge (53 facilities, avg 3.1★)
- Medicare certified since
- March 6, 1978
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.29 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.22 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.47 (state 0.88 · U.S. 0.86)
- Nurse aides
- 2.60 (state 2.33 · U.S. 2.32)
- Weekend total
- 3.67 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 39.7 (state 44.1 · U.S. 45.8)%
- RN turnover
- 35.0 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 19, 2026
- Health deficiencies (last cycle)
- 14.0 (state 10.1 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 34 health · 8 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-03-19 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-02 |
| 2026-02-24 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-19 |
| 2026-02-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2026-02-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2025-08-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-08-22 |
| 2024-12-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-05 |
| 2024-12-17 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-02-05 |
| 2024-08-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-18 |
| 2024-01-10 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-10 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-10 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-10 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Everest Opco Group LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| B&Y Healthcare S Corp (organization) | 5%+ Indirect Ownership Interest | |
| B&Y Trust (organization) | 5%+ Indirect Ownership Interest | |
| Cody Healthcare S Corp (organization) | 5%+ Indirect Ownership Interest | |
| Craig Flashner 2007 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Norcross, Robert (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Rogers, Stacey (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Flashner, Craig (individual) | Corporate Director · NOT APPLICABLE | |
| Perlstein, Yitzchok (individual) | Corporate Director · NOT APPLICABLE | |
| Blossom Healthcare Management LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Flashner, Craig (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Perlstein, Yitzchok (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Prestige Administrative Services, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Kirk, Kristine (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Medilodge of Gaylord?
Medilodge of Gaylord has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Medilodge of Gaylord have?
It has 96 certified beds and cares for about 72 residents per day.
Has Medilodge of Gaylord been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Medilodge of Gaylord?
It is part of Medilodge and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Medilodge of Gaylord?
(989) 732-3508. The facility is located at 508 Random Lake, Gaylord, MI 49735.
Other nursing homes in Gaylord
-
Munson Healthcare Otsego Memorial Hospital LTCU
Nursing Home · Gaylord, MI · 34 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.